Market Research Manager

TEBillion; Mumbai; On-site; INR 900,000 - 1,500,000; Full time

Job summary

Tebillion System Pvt Ltd is seeking a driven Market Research Operations Manager to oversee end-to-end quantitative research projects, coordinating with US teams and ensuring high-quality delivery from setup to final report.

The role requires strong project-management skills, an independent work style, and a willingness to learn new tools. This is an on-site position with a focus on enterprise-level client satisfaction.

Qualifications

• 5+ years of experience in market research operations.
• Understanding of the project lifecycle from design to delivery.
• Strong project-management skills and ability to work independently.
• Willingness to learn new tools and systems.
• Experience leading a junior team of analysts.

Responsibilities

• Own the full project lifecycle for quantitative research studies from handoff to delivery.
• Serve as primary resource for projects, ensuring timelines, methodology, and deliverables.
• Translate objectives into executional requirements and best practices at each phase.
• Monitor fielding progress, troubleshoot data quality issues, keep studies on track.
• Collaborate with internal teams to move projects forward and keep clients informed.
• Learn and work within the client’s platform (training provided).
• Shift market research practices toward client solutions.
• Manage a junior team of analysts.

Skills

Market research operations

Project management

Team leadership

Self-starter

Independent work

Client coordination

Job description

Designation: Market Research Operations Manager

Company: Tebillion System Pvt Ltd

Work Mode: Work from Office

Working Days: Monday to Friday (Including 1st Saturday of every month)

Interview Mode: Face-to-Face (F2F)

Notice Period: Immediate to 30 days

Tebillion System Pvt Ltd is looking for a driven and energetic Business Development Manager to join our growing team. If you thrive in a fast-paced environment and enjoy building enterprise-level relationships, we’d love to hear from you!

You can learn more about us at: www.tebillion.com

About the Role:

We're looking for a self-sufficient, detail-oriented market research operations professional to join our team. You'll manage research projects end-to-end — from initial set up through delivery — working directly with our US teams to set expectations and ensure smooth execution at every phase. This is a hands-on role for someone who understands how market research actually gets built, not just how it's sold.

Responsibilities:

• Own the full project lifecycle for quantitative research studies: project handoff from the US team, platform implementation, QA, field management, platform reporting set up, and ongoing support.
• Serve as a primary resource for projects, following the established expectations on timelines, methodology, and deliverables
• Translate research objectives into executional requirements and best practices at each phase of a project
• Monitor fielding progress, troubleshoot data quality issues, and ensure studies stay on track
• Collaborate with internal teams to keep projects moving and clients informed
• Learn and work within the clients platform (full training provided — no prior coding or Python experience required)
• Help shift traditional market research practices into the clients solution, finding and supporting solutions for client requirements along the way
• Manage a junior team of analysts

Skills Required:

• 5+ years of experience in market research operations, ideally within an operations or project management function at a research company
• Solid understanding of the research project lifecycle and how each phase — design, fielding, quality control, analysis, delivery — connects to sound research practices
• Project-Management experience, with comfort meeting established expectations and working independently throughout a project
• A self-starter mentality: you don't wait to be told what's next
• Openness to learning new tools and systems — platform training is provided, but curiosity and adaptability matter more than prior technical experience
• Excitement to grow with a fast-scaling organization and help shape how things get done

Good to Have:

• Familiarity with quota design, Census-based sampling approaches, or multi-market study coordination
• Experience across a range of research verticals (media, consumer health, retail, etc.)
• Experience with data structure, data analysis, or data processing