Manufacturing Process Quality Lead

Schneider Electric; Bengaluru; On-site; INR 3,000,000 - 5,000,000; Full time

Job summary

Schneider Electric in Bengaluru seeks a seasoned Manufacturing Quality Lead to drive end-to-end quality across electronics manufacturing, including PCBA, UPS and drives, and EMS operations.

You will deploy robust quality management systems, lead CAPA and regulatory compliance, mentor QA teams, and partner with manufacturing, engineering and supply chain to reduce defects and improve customer satisfaction.

Qualifications

• BE/BTech in Electrical/ Electronics Engineering with minimum 15 years of experience in managing quality at plant and cluster level.
• Deep knowledge of quality systems, root-cause tools, and continuous improvement.
• Strong background in QMS, customer quality management, and manufacturing processes.
• Six Sigma Black Belt is preferable.
• 8D / 5Why problem solving methodologies.
• PFMEA & Control Plan knowledge.

Responsibilities

• Drive Quality Excellence end to end from Supplier to Customer across electronics manufacturing.
• Lead implementation of ISO 9001, ISO 14001, ISO 45001 and regulatory compliance programs.
• Coach and develop manufacturing quality engineers and cross-functional teams.
• Improve FPY, RTY, COPQ and customer satisfaction metrics.
• Drive supplier development and quality governance with EMS/CMs.

Skills

Six Sigma Black Belt

Root Cause Analysis

8D / 5Why

PFMEA & Control Plan

QMS & Regulatory Compliance

Supplier Quality Management

Education

BE/BTech in Electrical/Electronics Engineering

Job description

Purpose of Position

The Customer Satisfaction & Quality (CS&Q) Manufacturing Quality Lead is responsible for driving manufacturing quality excellence, customer satisfaction, Supplier Quality management and continuous improvement across the Product plants r. The role will lead the deployment of robust quality management systems, ensure manufacturing process capability, drive defect prevention, improve customer experience, and develop a strong quality culture throughout the value chain.

The position requires extensive experience in electronics manufacturing environments, including PCBA assemblies, UPS , Drives manufacturing, and Contract Manufacturing operations, with a strong focus on quality tools, processes, systems, and customer-centric quality management.

Key Responsibilities

Responsible for the Cluster CS& Q related activities as under.

• Drive Quality Excellence end to end from Supplier to Customer
• Knowledge of quality control processes across SMT, THT, Wave Soldering, Reflow Soldering, ICT, Functional Testing, Burn-in and Final Assembly processes.
• Improve First Pass Yield (FPY), Rolled Throughput Yield (RTY),COPQ and customer satisfaction metrics.
• Support NPI, industrialization, product transfers and manufacturing ramp-up projects
• Drive quality governance with Contract Manufacturers (CMs), EMS partners and key suppliers.
• Lead along with Plant quality & cross-functional teams to resolve significant customer complaints and perform structured root-cause analyses
• Strong management of Product Regulatory certification to ensure compliance with Standards
• Ensure effective implementation and compliance of ISO 9001, ISO 14001, ISO45001 and relevant industry standards.
• Drive internal audits, management reviews and regulatory compliance programmes.
• Lead and coach manufacturing quality engineers and quality professionals.
• Build strong cross-functional collaboration with manufacturing, engineering, supply chain and customer service teams.
• Lead continuous improvement of quality systems and digital quality initiatives.
• Champion Lean Six Sigma, problem-solving methodologies (8D, DMAIC, PDCA), and performance improvement programs across plants.
• Ensure the CTQ', CTP`s & high risk RPN are managed to ensures the risks are mitigated
• Drive supplier development programs to enhance supplier competency and performance
• Ensure the Global quality programs and methodologies are well implemented & there is Continuous improvement culture in the Cluster
• Create a culture of people connect that fosters development opportunities and motivates high performance.
• Strong team player & consistent in communication

Relationship

• Plant Managers
• Country FO , CCC teams
• LoB Engineering & R&D, OQL
• Regional/Global CS&Q leadership
• Supply Chain & Logistics
• External Customers and Auditors
• Product & Quality certifications bodies

Measure of performance

• Customer Complaint - Zero OSA, FFR reduction
• Plant MDR / FPY reducing Defect rates
• Audit results and certification compliance
• CAPA effectiveness and closure time
• Improvement in COPQ
• Employee capability development

• BE/BTech in Electrical/ Electronics Engineering with Min 15 Years of experience in managing Quality at plant & cluster level working with cross functional teams
  • PCBA Manufacturing
  • UPS/ Electronics Assembly Processes
  • Drives Manufacturing
  • Contract Manufacturing (EMS) Operations
  • Supplier Quality Management
  • Customer Quality Management
• Deep knowledge of quality systems, root-cause tools, and continuous improvement.
• Strong background in QMS, customer quality management, and manufacturing processes.
• Six sigma - Black Belt (Preferable)
• 8D /5Why, Problem solving methodologies
• PFMEA & Control plan

Rewards designed for you

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* Country-specific programs and initiatives may be available.

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We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.

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+9% organic growth
150 000+ employees in 100+ countries

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