Mandarin Language Interpreter

DATAMARK, Inc.; Maharashtra; On-site; INR 990,000 - 1,210,000; Full time

Benefits offered by this job

Overtime pay

Mediclaim for employee and family

Incentives based on performance

Job summary

DATAMARK, Inc. is seeking a Mandarin Language Interpreter to support a voice processing project involving medical profiled emergency calls.

The interpreter will render accurate concepts between Mandarin and English, maintaining tone and style under pressure and during critical moments. Responsibilities include following client instructions, managing call flow, staying neutral, and ensuring punctuality during shifts that may include nights.

Qualifications

• Fluent in English and Mandarin with high accuracy in interpretation.
• Experience or capability for live interpretation in urgent calls.

Responsibilities

• Render accurate concepts between Mandarin and English including tone and style.
• Provide strict renditions with every detail of the conversation during challenging calls.
• Maintain professional voice, clear enunciation, and courteous language.
• Follow client instructions, manage call flow, and avoid dominating the conversation without permission.
• Stay calm and neutral during emergencies and incoherent speakers.
• Be punctual and available during scheduled shifts, including nights.
• Ensure reliable internet access for work-related communication.
• Perform all other duties as assigned.

Skills

Mandarin language proficiency

English language proficiency

Education

High School diploma or equivalent

Job description

Mandarin Language Interpreter - Job Description

Mandarin Language Interpreter role in a voice processing job where candidates will be receiving medical profiled emergency calls, which needs to be live interpreted.

Responsibilities

• Mandarin Language Interpreters need to render correct concepts and meanings between foreign language (Mandarin) and English following complexity, clarity, tone, and style from one language to another, upholding the correct rules for grammar and syntax in both languages
• Provide strict renditions of the messages including every detail of the conversation and be prepared for challenging calls at any time
• Employs good customer service and communication skills, clear enunciation, pronunciation, pleasant and professional voice as well as polite forms of expression.
• Follows instructions for clients, manages the flow of the call, and avoids taking over the call, as well as avoids interaction with the limited English speaker person without the client's permission
• Remains calm during calls in the event that one of the primary speakers is incoherent or upset, especially in emergency situations
• Remains punctual and available during scheduled work hours
• Ensures access to the internet for work-related electronic communication
• All other duties as assigned

All the Mandarin Language Interpreter applicants should be comfortable with Rotational Shifts (Including nights).

Requirements

Minimum Requirements for the Mandarin Language Interpreter role

• High Schools degree or equivalent
• Fluency in English and Foreign language Mandarin (HSK4/Native speakers with an OCI card)
• Advanced skills in the cultural dynamics (cultural implication and idiomatic expression) of foreign language (Mandarin)
• Excellent listening, retention, and note‑taking skills to maintain a high level of accuracy
• Ability to concentrate, stay detached from the conversation, and remain neutral and objective at all times
• Ability to explain certain cultural concepts to avoid miscommunication with permission or at the request of the client

Benefits

• Working days: 5 days (2 rotational week off)
• Job Type: Full-time (Work From Home)
• Salary up to: 11 LPA
• Other allowance: Overtime pay, Mediclaim (Covers the Employee, Parents, Spouse & 2 kids from the first day of employment) & other Incentives based on performance