Language Interpreter - Tamil/Gujrati/Punjabi/Bengali

BIG Language Solutions; Sector 10; On-site; INR 600,000 - 800,000; Full time

Benefits offered by this job

Standard benefits as per companypolicy

Job summary

BIG Language Solutions, Inc. is seeking an Interpreter to facilitate accurate, culturally appropriate communication across OPI and VRI modalities for LEP individuals in healthcare, insurance, and social services.

The role demands strict accuracy, confidentiality, and ethical conduct in diverse interactions. The candidate should have at least 1 year of professional interpretation experience, native or near-native fluency in English and the target language, and familiarity with HIPAA and medical

Qualifications

• At least 1 year of professional interpretation experience.
• Native or near-native fluency in English and target language.
• Excellent verbal communication and active listening skills.
• Experience with Over-the-Phone Interpretation (OPI) and Video Remote Interpretation (VRI).
• Ability to interpret complex conversations accurately and efficiently.
• Strong cultural competency and interpersonal skills.
• Healthcare, hospital, or clinical interpretation experience preferred.
• Language certification or formal interpretation training is a plus.

Responsibilities

• Provide accurate, unbiased interpretation between English and the target language.
• Maintain accuracy without summarizing, omitting, or adding information.
• Adapt communication appropriately while preserving speaker's meaning and intent.
• Manage conversations professionally while remaining neutral and impartial.
• Clarify linguistic misunderstandings when necessary while upholding interpreter ethics.
• Comply with HIPAA regulations and protect PHI confidentiality.
• Follow the National Code of Ethics and Standards of Practice for Medical Interpreters.
• Document required call information following company procedures.

Skills

Interpretation

Active listening

Verbal communication

Cultural competency

OPI & VRI experience

Education

Language interpretation certification/training

Job description

About the Role

The Interpreter is responsible for facilitating accurate, complete, and culturally appropriate communication between English-speaking representatives and Limited English Proficient (LEP) individuals across multiple interpretation modalities, including Over-the-Phone Interpretation (OPI) and Video Remote Interpretation (VRI). This role supports a wide range of interactions, including healthcare, customer service, insurance, pharmacy, social services, financial assistance, scheduling, and general client communications. The Interpreter must possess exceptional language proficiency, strong listening skills, cultural competency, professionalism, and the ability to accurately interpret complex conversations while maintaining confidentiality, impartiality, and the highest ethical standards.

Key Responsibilities

Interpretation

• Provide accurate, complete, and unbiased interpretation between English and the target language.
• Maintain the highest standards of accuracy without summarizing, omitting, or adding information.
• Adapt communication appropriately while preserving the speaker's original meaning and intent.
• Manage conversations professionally while remaining neutral and impartial.
• Clarify linguistic misunderstandings when necessary while maintaining interpreter ethics.

Quality & Compliance

• Comply with HIPAA regulations and maintain strict confidentiality of Protected Health Information (PHI).
• Adhere to the National Code of Ethics and Standards of Practice for Medical Interpreters.
• Maintain professionalism, impartiality, and cultural sensitivity throughout all interactions.
• Follow company policies, client protocols, and regulatory requirements.

Operational Performance

• Maintain assigned schedules and availability requirements.
• Meet productivity and service level expectations.
• Ensure timely connection to interpretation sessions.
• Accurately document required call information following company procedures.

Desired candidate profile

• Minimum 1 year of professional interpretation experience.
• Native or near-native fluency in English and the required target language.
• Excellent verbal communication and active listening skills.
• Experience providing Over-the-Phone Interpretation (OPI) and Video Remote Interpretation (VRI).
• Ability to interpret complex conversations accurately and efficiently.
• Strong cultural competency and interpersonal skills.
• Healthcare, hospital, or clinical interpretation experience strongly preferred.
• Language certification or formal training in interpretation is a plus.

Preferred

• Direct exposure to U.S. clients and PST operations
• Stable full-time position with structured processes
• Prior experience in healthcare, insurance, and government domains
• Professional interpretation role (not generic voice support)
• Strong learning and quality-driven environment
• Compensation is based on experience and proficiency level.
• Standard benefits as per company policy.