Punjabi Language Interpreter

Datamark, Inc.; Mumbai; On-site; Full time

Benefits offered by this job

Overtime pay

Mediclaim for family

Performance incentives

Job summary

A leading interpretation services provider in Mumbai is seeking Punjabi Language interpreters for a full-time role. Responsibilities include accurately rendering concepts and meanings between Punjabi and English, demonstrating excellent listening and note-taking skills, and providing outstanding customer service. Applicants must be comfortable with rotational shifts, including nights, and have a high school degree. The position offers overtime pay, mediclaim, and performance incentives.

Qualifications

• High School degree or equivalent.
• Native fluency in Punjabi and English.
• Advanced skills in cultural dynamics.

Responsibilities

• Render correct concepts between Punjabi and English.
• Provide detailed messages during conversations.
• Employ good customer service and communication skills.
• Manage flow of calls without taking over.

Skills

Native Fluency in Punjabi

Native Fluency in English

Excellent listening and note-taking skills

Cultural dynamics understanding

Education

High School degree or equivalent

Job description

Greetings! From DATAMARK, IN

We are actively seeking for Punjabi Language interpreters. Below JD for your reference.

Minimum Requirements

• 1. High Schools degree or equivalent.
• 2. Native Fluency in English and Language.
• 3. Advanced skills in the cultural dynamics (cultural implication and idiomatic expression) of language.
• 4. Excellent listening, retention and note-taking skills to maintain a high level of accuracy.
• 5. Ability to concentrate, stay detached from the conversation, and remain neutral and objective at all times.
• 6. Ability to explain certain cultural concepts to avoid miscommunication with the permission or at request of the client.

Responsibilities

Renders correct concepts and meanings between language and English following complexity, clarity, tone and style from one language into another, upholding the correct rules for grammar and syntax in both languages.

Provide strict renditions of the messages including every detail of the conversation and is prepared for challenging calls at any time.

Employs good customer service and communication skills, clear enunciation, pronunciation, pleasant and professional voice as well as polite forms of expression.

Follows instructions for clients, manages the flow of the call and avoids taking over the call, as well as avoids interaction with the limited English speaker person without the client's permission.

Remains calm during calls in the event that one of the primary speakers is incoherent or upset, especially in emergency situations.

Remains punctual and available during scheduled work hours.

Ensures access to the internet for work related electronic communication.

All other duties as assigned.

Applicants should be comfortable with Rotational Shifts (Including night).

Working days: 5 days (2 rotational week off)

Job Type: Full-time

Other allowance: Overtime pay, Mediclaim (Covers the employee, Spouse & 2 kids from the first day of employment) & other Incentives based on performance.