Manager -Voice Core Ops

Vodafone Idea Limited; Indore District; On-site; INR 900,000 - 1,800,000; Full time

Job summary

Vodafone Idea Limited in Indore is seeking a Team Member- Voice Core Ops with 4–5 years of telecom experience to operate and maintain Voice Core and related IMS components. You will troubleshoot faults, coordinate with cross-functional teams, and ensure reliable service delivery on core networks.

The role requires hands-on experience with MSS/MGW/GCS/IMS/SBC/HLR/HSS/EIR and a solid understanding of IP routing and core network concepts.

Qualifications

• Minimum 4 to 5 years of experience in telecom networks with hands-on experience on Voice Core (Ericsson, Nokia).
• Hands-on experience on Voice Core nodes: MSS, MGW, GCS, IMS, SBC, HLR, HSS, EIR, UDR, NLD, ILD, STP, DRA.
• Excellent troubleshooting skills to resolve customer complaints and system faults using Core Network tools and third-party tools like Wireshark.
• Basic understanding of IP networks, IPv4/IPv6 routing and routing/redundancy protocols (OSPF/BGP/VRRP).

Responsibilities

• Operate and maintain Cloud and Non-Cloud Core network elements.
• Monitor performance and optimize Core network ecosystem.
• Coordinate cross-functional with stakeholders for requirements and issue resolution.
• Provide hands-on support for Voice Core and IMS Core components.

Skills

Voice Core

Troubleshooting

Cross-functional coordination

Interpersonal & communications skills

Education

B.E Electronics/Telecommunication Engineering

Tools

Core Network Tools

Wireshark

Microsoft Tools

Job description

Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly ‘Digital India’ by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India.

We're proud to be an equal opportunity employer. At VIL, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected and empowered to reach their potential and contribute their best.

VIL's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our Values of Passion, Boldness, Trust, Speed and Digital. Consequently, our recruiting efforts are directed towards attracting and retaining best and brightest talents. Our endeavour is to be First Choice for prospective employees.

VIL ensures equal employment opportunity without discrimination or harassment based on race, colour, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law.

VIL is an equal opportunity employer committed to diversifying its workforce.

Role

Team Member- Core Ops – MPC Cluster

Band

M1- Core-Ops

Location

MPCG

Job Role

L1- Team Member- Voice Core Ops – MPC Cluster

Job Purpose

• Responsible for Operation and Maintenance of Cloud & Non-Cloud Core network elements like

Voice Core:

MSS, MGW, GCS, IMS, SBC, HLR, HSS, EIR, UDR, NLD, ILD, STP, DRA etc

IMS Core:

SBC , TAS , CFX , MGCF etc.

• Excellent Hands-on Troubleshooting skill to resolve customer complaints and system Faults.
• Performance monitoring & optimization of the Core network ecosystem.
• Cross functional coordination to understand business/functional requirement and delivery.

Preferred

• Hand-On Ericsson Voice Core & Basic awareness of IMS Core

Function / Department

Cluster –Core Operation

Key Result

Areas/Accountabilities

Core Competencies, Knowledge, Experience

• Minimum 4 to 5 years of experience in telecom networks with Hands-On experience on Voice Core (Ericsson, Nokia) , and Basic understanding IMS network concepts
• Hands-On Experience on Following Nodes: Voice Core: MSS, MGW, GCS, IMS, SBC, HLR, HSS, EIR, UDR, NLD, ILD, STP, DRA.
• Excellent Troubleshooting skill to resolve customer complaints and system Faults using Core Network Tools and 3rd party tools like wireshark
• Basic understanding of IP Devices, IPv4&IPv6 routing and Routing/Redundancy protocols OSPF/BGP/VRRP.
• Understand Network and Services Architecture
• Understand Products, network protocols design Architecture and Services traffic flows including end nodes of Core network
• In-depth knowledge of the Core network elements of at least one existing vendor.
• Strong interpersonal & communications skills.
• Capability to work with cross domain teams and handle stake holders effectively for requirement gathering, issue closure.

Essential

Must have technical / professional qualifications

• B.E Electronics/Telecommunication Engineering
• Excellent hands-on on Core Network Tools and techniques, Wire-Shark, Microsoft Tools.
• Basic knowledge of IP Domain

Vodafone Idea Limited (formerly Idea Cellular Limited)

An Aditya Birla Group & Vodafone partnership