Manager Transport

Jones Lang LaSalle Incorporated; Mumbai; On-site; INR 1,500,000 - 2,200,000; Full time

Job summary

Jones Lang LaSalle is seeking a Transport Manager for Account Management – Work Dynamics (west/India), based on-site in Mumbai. You will lead the transport network, ensure uninterrupted service to clients, and drive efficient fleet operations with 24/7 readiness.

You will report to facilities management, manage vendor relationships, and promote collaboration while guiding a team of transport professionals to meet financial targets and compliance requirements.

Qualifications

• Customer-service orientation at the core.
• Seasoned leader able to adapt to a rapidly changing environment.
• Customer-centric with flair for vendor management and service excellence.
• Strong planning and organisational skills.
• Exceptional written and oral communication skills.

Responsibilities

• Being a forerunner of quality transport service.
• Reporting to the facilities manager, helms the transport network.
• Providing uninterrupted transport service to clients.
• Ensuring fleet availability and 24/7 operations.
• Ensuring backup plans are in place and tested.

Skills

Customer service orientation

Leadership

Vendor management

Planning & organisation

Communication skills

Job description

Transport Manager Account Management – Work Dynamics (west/India)

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What this job involves:

• Being a forerunner of quality transport service
• Reporting to the facilities manager, you will be at the helm of all things related to transport network.
• Providing uninterrupted transport service to our clients
• Ensuring that our fleet is available and on-the-go 24/7.
• Ensuring backup plans are in place should the need arise.
• Serving as the single point of contact for all transport network-related issues in the client’s site.
• In close contact with our clients to better understand their needs, and to develop specific and efficient transport procedures that incur savings in the process.
• Managing regular vendor meetings and connect sessions.
• Keeping on top of trainings, records and incident reports.
• Ensuring complete adherence to the Company’s audit procedures.

Bringing the team together to deliver the goods

• Promoting collaboration to achieve our targets.
• Being on top of workload assignment—making sure that responsibilities are delegated to the right team member.
• Carrying out regular meetings to update the team on processes, leaves, and backup plans in place.
• Conducting one-on-one catch-up sessions with each team member to keep them up to speed on their scope of work, conduct, and career development.

Making massive progress across the board

• Handling a senior role and a team of experts.
• Ensuring progress is constant by sourcing and developing opportunities for the growth of a given account.
• Encouraging team members to participate in trainings.
• Ensuring the project meets its financial targets.
• Mandating monthly accruals are sent on time and that costs are appropriately calculated and presented to the client.
• Ensuring invoices are processed within the target date.

To apply you need to have:

• A customer-service orientation at the core.
• Being a seasoned leader who could easily adapt to a rapidly changing work environment.
• Being a customer‑centric individual with a flair for vendor management and customer service.
• Possessing strong planning and organisational skills.
• Possessing exceptional written and oral communication skills.
• Being professional and possessing a positive attitude at all times.

What we can do for you:

We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.

Location: On-site –Mumbai, MH. Scheduled Weekly Hours: 48.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.