Manager – Transformation

Ujjivan Small Finance Bank; Bengaluru; On-site; INR 1,500,000 - 2,300,000; Full time

Job summary

Ujjivan Small Finance Bank is hiring for an expanding Strategy & Transformation team to lead high-impact growth initiatives and redefine our banking legacy. The role requires translating strategic priorities into actionable workstreams, tracking progress, and delivering on time.

You will enable governance, coordinate stakeholders, define KPIs, monitor budgets, manage risks, and report progress to senior leadership.

Qualifications

• 5–8 years of experience in banking, financial services, consulting, or transformation roles.
• Exposure to program management or strategic initiatives preferred.

Responsibilities

• Translate strategic priorities into actionable workstreams and track delivery.
• Govern program governance, stakeholders, and benefits tracking.
• Define KPIs, value drivers, and success metrics for transformation initiatives.
• Track budgets, utilization, and cost-benefit alignment.
• Identify risks and drive leadership decisions to unblock delivery.
• Prepare dashboards and progress updates for senior leadership.
• Ensure adherence to governance, regulatory guidelines, and reporting standards.

Skills

Program management

Stakeholder management

Governance

KPI tracking

Budget tracking

Banking domain knowledge

Education

MBA (Strategy/Finance/Banking)

CFA/CA (optional)

Job description

Join our expanding Strategy & Transformation team to lead high-impact growth initiatives and help redefine the future of our banking legacy!

JOB DESCRIPTION:

• Support the execution of bank-wide transformation initiatives by translating strategic priorities into actionable workstreams, tracking progress, and ensuring timely delivery.
• Enable effective program governance, stakeholder coordination, and benefits tracking to ensure initiatives deliver measurable business value and sustained impact.
• Support development of program charters, detailed project plans, timelines, and milestones aligned with strategic priorities.
• Assist in defining KPIs, value drivers, and success metrics for transformation initiatives.
• Track program budgets, utilization, and cost-benefit alignment.
• Identify and manage risks/issues, escalations, and trade-offs; drive timely leadership decisions to unblock delivery.
• Track outcomes and benefits (financial and non-financial) via KPI dashboards, value trees, and benefits realization reviews.
• Support preparation of business cases and benefits realization frameworks.
• Ensure transformation initiatives improve customer experience, TAT, and service quality.
• Coordinate with Business, Operations, Technology, Risk, Compliance, HR, and Finance teams.
• Support senior leadership with dashboards, reports, and progress updates.
• Ensure adherence to internal governance frameworks, regulatory guidelines, and reporting standards.

Desired Candidate Profile:

Experience:

• 5–8 years of experience in banking, financial services, consulting, or transformation roles
• Exposure to program management or strategic initiatives preferred

Educational Qualification:

• Essential: Master's degree in Business Administration (MBA) from reputed institution with specialization in Strategy, Finance, or Banking
• Preferred: Additional professional qualifications such as CFA, CA, or equivalent