Manager, Transfer Agency

085 Northern Operating Srvs Pvt Ltd; Bengaluru; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Northern Trust Bangalore office seeks a Supervisor for Transaction Processing and Quality Control within the Transfer Agency function. You will oversee Dealing, Registration, Settlements and Distributions, ensuring accuracy and timeliness in client reporting for mutual and private equity funds.

The role requires leadership of processes, strict adherence to deadlines, and collaboration with internal teams. Strong Excel skills, attention to detail, and knowledge of North America regulatory norms

Qualifications

• Demonstrate a good understanding of Dealing, Registration, Settlements, Payments, Hurdle rate, Crystallization, Management and Incentive Fees and Reconciliation.
• Experience of taking leadership of processes or people
• Ability to work to set deadlines
• Attention to detail and strong accuracy
• Analytical skills to research and resolve enquiries
• Multi-tasking capability
• Client service experience in investment administration
• Knowledge of North America regulatory environment
• Understanding of Mutual/Private Equity Funds administration
• Knowledge of FATCA, ERISA etc

Responsibilities

• Supervise the processing and quality checking of TA function transactions
• Ensure deadlines are met and queues managed
• Address escalations promptly and resolve issues
• Monitor and report on fund transactions
• Suggest process improvements to management
• Resolve audit or regulatory issues within timeframe
• Provide feedback in monthly check-ins with partners
• Collaborate with Home Location and other departments
• Document errors with clear descriptions in trackers
• Lead regular team meetings
• Participate in Client projects with Manager
• Fulfill additional tasks as required
• Escalate unresolved issues to India TA team
• Set and monitor partner objectives
• Guide staff and foster teamwork and communication

Skills

Dealing knowledge

Register/Settlements

Payments processing

Hurdle rate / Crystallization

Management & Incentive Fees

Reconciliation

Leadership experience

Deadline adherence

Excel

Analytical skills

Client service

North America compliance

Mutual/Private equity funds

FATCA/ERISA knowledge

Tools

Excel

Word

Job description

About Northern Trust

As a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, families, corporations and institutions. Since 1889, we have aligned our efforts with our three guiding Principles That Endure: Service, Expertise, and Integrity. Together, they reflect the three cornerstones of business conduct which we strive to instill in our employees, whom we call partners, and to provide to our clients and the communities we serve worldwide. With more than 135 years of financial experience and over 24,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.

Role

The department is responsible for client processing and quality checking of transactions and updating the registers of our clients’ mutual/private equity funds in response to investor instructions. This department is responsible for several TA functions, including, but not limited to, Dealing, Registration, Settlement, Reconciliations, Distributions, Management Accounting, Fund Allocation and Client Reporting. This role is for day to day oversight/supervision of the processing of this work.

Principal Responsibilities

• Supervise the processing and quality checking of a wide range of TA function transactions through our systems, to regulatory and client standards
• Ensuring that the team’s work is completed to deadlines
• Manage review queues and mailboxes and ensure that questions and/or escalated issues are addressed promptly ensuring that any outstanding issues are followed through to resolution.
• Monitors and reports on various fund transactions.
• Makes recommendations to manager on procedure changes.
• Resolving any identified audit or regulatory issues within the agreed timeframe.
• Partner performance is monitored and feedback is provided through monthly one to one meetings
• Engenders close working relationships with other areas, such as the Home Location or internal inter-dependent departments
• Ensure all internal and external errors are documented in error tracker with proper description and incidents raised in timely manner.
• To facilitate regular team meetings
• To work with the Manager and Group projects area on any allocated Client projects.
• Fulfil additional, relevant, tasks appropriate to the role and business requirements
• Escalation point for unresolved issues to the India TA team
• Set partner objectives and monitors these and provides feedback through monthly one to one meetings
• Provides management and guidance to staff, fostering an environment which encourages employee participation, teamwork, and communication

Qualifications / Skills / Experience

• Demonstrate a good understanding of Dealing, Registration, Settlements, Payments, Hurdle rate, Crystallization, Management and Incentive Fees and Reconciliation.
• Demonstrate a detailed working knowledge of the Dealing, Registration Settlements, Payments, Hurdle rate, Crystallization, Management and Incentive Fees and Reconciliation processes
• Experience of taking leadership of processes or people
• Ability to work to set deadlines
• Attention to detail and strong accuracy
• Ability to use Excel and Word competently
• Analytical skills are required to research and resolve enquiries
• Ability to multi-task
• Client Service experience, preferably gained in an investment administration environment
• Knowledge and understanding of North America regulatory environment
• An understanding of Mutual/Private Equity Funds administration
• Knowledge and understanding of, FATCA, ERISA etc

Shift Time : 6.30 PM IST(NA hours)

Working with Us As a Northern Trust partner, you will be part of a flexible and collaborative work culture, which has a strong history of financial strength and stability. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to an inclusive workplace and assisting the communities we serve. Philanthropy is deeply rooted in Northern Trust’s history and is an essential element of our culture. Employees around the world give their time and talent to work for the greater good of their communities.

Reasonable Accommodation

Northern Trust is committed to working with and providing adjustments to individuals with health conditions and disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at [e-mail], or alternatively you can discuss your individual requirements with the recruiter you are working with.

About Our Bangalore Office

The Northern Trust Bangalore office, established in 2005, is home to over 5,600 employees. In this stunning office space, we offer fantastic amenities which include our Arrival Hub - Jungle, the GameZone, and the Employee Experience Zone that appeal to both clients and employees. Learn more.

Looking for greater? You found it. A global financial leader with more than 22,000 employees in 23 locations worldwide, Northern Trust empowers our employees to achieve more than just business goals. Our focus on work-life balance, career mobility and unique opportunities are just a few of the reasons we’ve been named one of the world’s most admired companies.

Terms and Conditions

Candidate Privacy Notice California Applicant Privacy Notice Pay Transparency Nondiscrimination Provision (U.S) Transparency in Coverage Disclosure – North America Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please email our HR Service Center or call 1-800-807-0302 (North America), [phone] (Asia Pacific), 1800-425-0333 (India), [phone] (Europe, Middle East and Africa) and let us know the nature of your request and your contact information.

APAC/INDIA EEO STATEMENT

It is the policy and practice of Northern Trust to provide equal employment opportunities to all employees and applicants. Northern Trust does not discriminate on the basis of race, colour, religion or belief, nationality, ethnic or national origin, sex, marital status, sexual orientation, disability or age. All employment decisions will be made in a non-discriminatory manner in accordance with our obligations under the law and codes of practice. This includes human resources’ decisions relating to recruitment, terms and conditions of employment, transfers, promotions and access to learning and development.

Canada EEO STATEMENT

Northern Trust is an Equal Opportunity Employer. Hiring and other employment decisions at Northern Trust are made without regard to race, colour, religion, sex, ancestry, national origin, ethnic origin, age, disability, citizenship, veteran status, sexual orientation, record of offences, marital status, family status, or any other characteristic protected by federal, provincial, or local law, regulation, or ordinance.

EMEA EEO STATEMENT

It is the policy and practice of Northern Trust to provide equal employment opportunities to all employees and applicants. Northern Trust does not discriminate on the basis of race, colour, religion or belief, nationality, ethnic or national origin, sex, marital status, sexual orientation, disability or age. All employment decisions will be made in a non-discriminatory manner in accordance with our obligations under the law and codes of practice. This includes human resources’ decisions relating to recruitment, terms and conditions of employment, transfers, promotions and access to learning and development.

USA EEO STATEMENT

It is the policy of The Northern Trust Company to afford equal opportunity in all phases of employment without regard to an individual's age, race, color, religion, creed, gender, national origin, citizenship status, marital status, pregnancy, sexual orientation, gender identity, gender expression, genetic tests and information, physical or mental disability, protected veteran status or any other legally protected status.