Manager - Technical Trainer (STC) Kolkata

Schneider Electric; West Bengal; On-site; INR 2,500,000 - 3,800,000; Full time

Job summary

Schneider Electric in Kolkata is seeking a Manager – Technical Trainer (STC) to lead and deliver technical training programs for customers and internal teams. The role involves explaining product USPs, demonstrating solutions, and providing hands-on training sessions across electrical and automation systems.

You will design new training modules, adapt existing programs to new technologies, and manage vendor coordination and SAP-related center administration to elevate the brand and customer

Qualifications

• Experience conducting technical training for customers and staff.
• Ability to tailor programs to customer needs.
• Excellent communication and presentation skills.
• Understanding of electrical automation products is a plus.

Responsibilities

• Conducting various technical programs as faculty for our customers as well as internal employees
• Expanding customer base, maintaining relationship with existing customer, understanding training requirement from customer and offering training solution accordingly
• Explain product USPs, explaining & demonstrating various solution to visiting customers and offer technical support to customer facing team
• Understand customer requirement & offer technical guide to customers and helping our organization in creating/enhancing technical image of our brand
• Design and development of new training module as per customer's need, product management team's need, current technology trend in industry etc.
• Improvising existing training programs as per new products and technology upgradation
• Design and development of innovative test setup, demonstration setup for demonstrating product USPs & hands-on training sessions
• Increase brand reach and maintain/improve relation with existing customer through training events.
• To carry out necessary administration work, vendor co-ordination, SAP related activities (PR, PO, SE, GRN, Vendor payments etc.) for improving & maintaining complete training centre infrastructure.

Skills

Technical training

Customer relationship

Product knowledge

SAP

Tools

SAP

Job description

Job Description

Manager – Technical Trainer (STC)

Location: Kolkata

Lauritz Knudsen Electrical and Automation is a pioneering electrical and automation brand with a rich legacy of over 70 years in India. We offer comprehensive portfolio of low-voltage switchgear, medium-voltage switchgear, automation solutions, software, and services catering to diverse segments, including homes, agriculture, buildings, infrastructure, and industry.

Key Responsibilities

• Conducting various technical programs as faculty for our customers as well as internal employees


• Expanding customer base, maintaining relationship with existing customer, understanding training requirement from customer and offering training solution accordingly


• Explain product USPs, explaining & demonstrating various solution to visiting customers and offer technical support to customer facing team


• Understand customer requirement & offer technical guide to customers and helping our organization in creating/enhancing technical image of our brand


• Design and development of new training module as per customer's need, product management team's need, current technology trend in industry etc.


• Improvising existing training programs as per new products and technology upgradation


• Design and development of innovative test setup, demonstration setup for demonstrating product USPs & hands-on training sessions


• Increase brand reach and maintain/improve relation with existing customer through training events.


• To carry out necessary administration work, vendor co-ordination, SAP related activities (PR, PO, SE, GRN, Vendor payments etc.) for improving & maintaining complete training centre infrastructure.

What's in it for me?

• Lead meaningful projects where your technical decisions directly impact customer success


• Grow your leadership capabilities while managing and mentoring engineering teams


• Work on cutting-edge electrical systems spanning AC, DC, and hybrid technologies across industries


• Continuous professional development with access to specialized training and technical certifications

Rewards designed for you

Our Total Rewards is our way of saying: We see you and we value you. It’s more than just pay and benefits—it’s a meaningful investment in you. It is designed to help you perform, grow, feel safe, and elevate your potential. The package helps you care for yourself and your family, plan your future, grow your skills and career, collaborate in an inclusive workplace, and contribute to your community. At Schneider Electric, we’re here for what matters most to you. Discover more at our Career Page.

• Country-specific programs and initiatives may be available.

Looking to make an IMPACT with your career?

When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us.

IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.

We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.

€40 billion global revenue

+9% organic growth

150 000+ employees in 100+ countries

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.

At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here

Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.