Manager/Sr. Manager – AI & Digital Transformation

Plan India; New Delhi; On-site; INR 2,700,000 - 4,800,000; Full time

Job summary

Plan India is seeking a Manager/Sr. Manager – AI & Digital Transformation in New Delhi to lead the organisation-wide AI strategy and digital ecosystem.

The role spans programme, MEAL, HR, finance, procurement, and safeguarding, focusing on ethical AI, data protection, and scalable solutions. You will build adoption frameworks, drive pilots, and align technology with safeguarding policies, ensuring responsible, data-driven decision making across Plan India's operations.

Qualifications

• Master's degree in CS, Data Science, AI or related field.
• 8–12 years of experience in digital transformation or AI-enabled roles.
• Hands-on exposure to AI tools and analytics platforms.
• Experience in development sector preferred.

Responsibilities

• Develop and execute an AI and digital transformation roadmap.
• Identify high-impact AI use cases.
• Build internal frameworks for responsible AI use.
• Enable adoption of AI tools across functions.
• Create standards, guardrails, and usage guidelines for AI tools.
• Support pilots and scaling of AI solutions.

Skills

AI knowledge

Data governance

Change management

Education

Master’s degree in CS / Data Science / AI / Information Systems

Job description

Job Description

Job Title: Manager/Sr. Manager – AI & Digital Transformation
Department: HR, OD & Operations
Reporting to: Director – HROD & Operations (or equivalent leadership role)
Grade: D
Location: New Delhi
Contract Duration: 3 years (renewable)

Level Of Contact With Children: 3
The position holder shall be responsible to adhere & work within the ambit of Plan India’s Safeguarding Children & young People & Gender Equality Policies.

ABOUT PLAN INDIA

Plan India is a nationally registered not for profit organization striving to advance children’s rights and equality for girls, thus creating a lasting impact in the lives of vulnerable and excluded children and their communities. Since 1979, Plan India and its partners have improved the lives of millions of children and young people by enabling them access to protection, quality education and healthcare services, a healthy environment, livelihood opportunities and participation in decisions which affect their lives. Plan India currently works directly with communities, government, donors and other civil society members and groups in14 statesacross19,000+ communitiesin5,500 villages/ slums and has touched the lives of1.9+ million children, out of which over a million are girls. Plan India is a member of the Plan International Federation, an independent development and humanitarian organization that advances children’s rights and equality for girls. Plan International is actively working in more than 70 countries.

Job Purpose

The role is responsible for building and institutionalising an organisation-wide AI and digital ecosystem that enhances programme delivery, operational efficiency, data-driven decision-making, and organisational learning across Plan India. The position will guide the responsible adoption of AI and digital technologies across functions (Programme, MEAL, HR, Finance, Procurement, Safeguarding and Administration), ensuring ethical use, data protection, scalability, and real-world impact within a development sector context.

Key Responsibilities

• Develop and execute an AI and digital transformation roadmap aligned to Plan India’s strategy.
• Identify high-impact AI use cases (automation, analytics, knowledge management, monitoring, donor reporting).
• Build internal frameworks for responsible and ethical AI use, aligned to safeguarding and data protection principles.
• Enable adoption of AI tools (generative AI, analytics, automation tools) across business functions.
• Create standards, guardrails, and usage guidelines for AI tools.
• Support pilots and scaling of AI solutions in programmes and operations.

Data, Platforms & Systems

• Strengthen integration between MIS, ERP, HRIS, Finance and programme systems.
• Oversee Microsoft 365, collaboration platforms and cloud-based tools as digital foundations for AI adoption.

Cybersecurity, Data Protection & Responsible AI

• Ensure compliance with India’s DPDP Act and donor data protection requirements.
• Operationalise cybersecurity, access controls, backups and incident response.
• Embed child safeguarding, bias mitigation and explainability into AI-enabled systems.

Change Management & Capacity Building

• Build AI and digital literacy across staff through training and enablement.
• Support leadership and teams to transition from manual to AI-assisted workflows.
• Act as an internal advisor on digital and AI-related decisions.
• Engage with AI, digital and analytics vendors, consultants and platform partners.
• Review proposals, manage contracts, and assess value-for-money.
• Build partnerships similar to development-sector digital leaders (UNICEF, Digital Green, etc.).

Education & Experience

• Master’s degree in Computer Science, Data Science, AI, Information Systems or related field.
• 8–12 years of experience in digital transformation, data or AI-enabled roles.
• Hands‑on exposure to AI tools, analytics platforms or automation solutions.
• Experience in development sector, social impact organisations, or mission-driven enterprises preferred.

Core Competencies

• Data Governance & Privacy
• Responsible & Ethical AI
• Change Management

COMPENSATION AND EMPLOYMENT

Plan is an equal opportunity employer and qualified women candidates are encouraged to apply. Our policies and procedures reflect our commitment to child rights and child protection.

Last date of application is 25 th Oct’26.