Manager – AI & Digital Transformation

Plan_India; New Delhi; On-site; INR 1,800,000 - 3,000,000; Full time

Job summary

Plan India is seeking a leader for AI and digital transformation responsible for developing an organisational AI ecosystem that enhances programme delivery and operational efficiency. The role involves guiding the ethical adoption of AI technologies across various functions while ensuring compliance with data protection regulations.

The ideal candidate will have a Master’s degree in a relevant field and 8-12 years of experience in digital transformation and data-enabled roles, alongside hands-on exposure to AI tools and analytics platforms.

Qualifications

• Master’s degree in Computer Science, Data Science, AI, or Information Systems.
• 8-12 years of experience in digital transformation or AI roles.
• Hands-on exposure to AI tools and analytics platforms.

Responsibilities

• Develop and execute an AI and digital transformation roadmap.
• Identify high-impact AI use cases across functions.
• Build internal frameworks for responsible AI use.
• Strengthen integration between different management systems.
• Ensure compliance with data protection regulations.

Skills

Digital transformation

AI tools

Data protection

Cybersecurity

Education

Master's degree in Computer Science or related field

Tools

Microsoft 365

Automation tools

Analytics platforms

Job description

The role is responsible for building and institutionalising an organisation-wide AI and digital ecosystem that enhances programme delivery, operational efficiency, data‑driven decision‑making, and organisational learning across Plan India.

The position will guide the responsible adoption of AI and digital technologies across functions (Programme, MEAL, HR, Finance, Procurement, Safeguarding and Administration), ensuring ethical use, data protection, scalability, and real‑world impact within a development sector context.

Key Responsibilities

• Develop and execute an AI and digital transformation roadmap aligned to Plan India’s strategy.
• Identify high‑impact AI use cases (automation, analytics, knowledge management, monitoring, donor reporting).
• Build internal frameworks for responsible and ethical AI use, aligned to safeguarding and data protection principles.
• Enable adoption of AI tools (generative AI, analytics, automation tools) across business functions.
• Create standards, guardrails, and usage guidelines for AI tools.
• Support pilots and scaling of AI solutions in programmes and operations.

Data, Platforms & Systems

• Strengthen integration between MIS, ERP, HRIS, Finance and programme systems.
• Ensure data readiness for AI (data quality, access controls, metadata).
• Oversee Microsoft 365, collaboration platforms and cloud‑based tools as digital foundations for AI adoption.

Cybersecurity, Data Protection & Responsible AI

• Ensure compliance with India’s DPDP Act and donor data protection requirements.
• Operationalise cybersecurity, access controls, backups and incident response.
• Embed child safeguarding, bias mitigation and explainability into AI‑enabled systems.

Change Management & Capacity Building

• Build AI and digital literacy across staff through training and enablement.
• Support leadership and teams to transition from manual to AI‑assisted workflows.
• Act as an internal advisor on digital and AI‑related decisions.
• Engage with AI, digital and analytics vendors, consultants and platform partners.
• Review proposals, manage contracts, and assess value‑for‑money.
• Build partnerships similar to development‑sector digital leaders (UNICEF, Digital Green, etc.).

Education & Experience

• Master’s degree in Computer Science, Data Science, AI, Information Systems or related field.
• 8-12 years of experience in digital transformation, data or AI‑enabled roles.
• Hands‑on exposure to AI tools, analytics platforms or automation solutions.