Program Manager

Plan India; Delhi; On-site; INR 1,200,000 - 1,800,000; Part time

Job summary

Plan India in Delhi is seeking a Program Manager in the Program Implementation department. The role involves documentation, reporting and knowledge management across projects, with a focus on high quality storytelling and compliance with donor guidelines.

The successful candidate will develop content for reports, websites and collateral, collaborate with programme teams, and ensure consistent branding and timely delivery of quarterly and annual reports.

Qualifications

• Master's degree and 5–8 years of relevant experience in programme documentation or communications.
• Experience in donor reporting, success stories, and knowledge management.
• Experience creating content for websites, social media and communication materials.

Responsibilities

• Develop and execute programme documentation and communication strategies.
• Collaborate with programme teams to document achievements, challenges and learnings.
• Prepare success stories, case studies and other knowledge products.
• Maintain central repository of programme reports, photos, videos and presentations.
• Assist teams in quarterly, annual and donor report preparation.
• Review and edit reports for accuracy and donor standards.
• Ensure consistent messaging and branding across materials.
• Draft content for reports, proposals, newsletters, websites, blogs and speeches.
• Create materials for internal and external stakeholders, including infographics and briefing notes.
• Develop website and social media content to enhance visibility.
• Design collateral for events, trainings and campaigns.
• Take on additional duties as assigned by the reporting manager.

Education

Master’s degree in Mass Communication

Tools

MS Office

Canva/Adobe Creative Suite

Job description

Role: Program Manager
Department: Program Implementation
Based in location: Delhi
Contract Duration: One year
Reporting to: Director CCCD

Level of Contact with Children: 2 (Sporadic or occasional contact with children)
The position holder shall be responsible to adhere & work within the ambit of Plan India’s Safeguarding Policy & Gender Equality Policy.

ABOUT PLAN INDIA (International Chapter)

Plan International (India Chapter) commonly referred to as Plan India, is an Indian registered not for profit organisation that is constantly striving to advance welfare and development for children and equality for all girls and women in India. Through its grassroots social development work, Plan India seeks to create lasting impact in the lives of poor and vulnerable children, their families and communities, by gender transformative child-centred community development.

Since 1996, Plan India has improved the lives of millions of children and young people by enabling them to access and benefit from the safety nets and schemes of the government for child protection, quality education and healthcare services, healthy environment, livelihood opportunities and participation in community development.

KEY FUNCTIONS / RESPONSIBILITIES

The Program Manager willwork closely with the Plan India Programme and Communication team, and support in program documentation and reporting.

• Develop and execute programme documentation and communication strategies in line with organizational and donor requirements.
• Collaborate with programme teams to gather, validate, and document project achievements, innovations, challenges, and key learnings.
• Prepare high-quality success stories, case studies, human-interest stories, best practices, and other knowledge products highlighting programme impact.
• Maintain and update a centralized repository of programme reports, photographs, videos, presentations, and other communication resources for knowledge management.
• Assist programme teams in the timely preparation of quarterly, annual, and donor reports.
• Review, edit, and proofread reports to ensure accuracy, consistency, quality, and compliance with organizational and donor standards.
• Ensure uniformity in messaging, branding, formatting, and visual identity across all programme communication materials.
• Draft, edit, and refine content for reports, proposals, concept notes, newsletters, brochures, website articles, blogs, speeches, briefing notes, presentations, and other communication products.
• Develop communication materials for internal and external stakeholders, including presentations, fact sheets, infographics, promotional materials, and briefing documents.
• Create engaging content for the organization’s website and social media platforms to enhance programme visibility and outreach.
• Design and produce communication collaterals for programme events, workshops, trainings, campaigns, consultations, and project launches.
• Undertake any other responsibilities assigned by the reporting manager in support of programme communication and documentation.

EDUCATION AND EXPERIENCE

• Master’s degree in Mass Communication, Journalism, English, Development Studies, Social Work, or a related field.
• 5–8 years of relevant experience in programme documentation, communications, or knowledge management.
• Experience in donor reporting, success story development, and programme documentation.
• Experience in developing content for websites, social media, and communication materials.
• Prior experience in the development/non-profit sector is preferred.

COMPETENCIES

• Excellent writing, editing, and proofreading skills.
• Strong documentation, reporting, and content development abilities.
• Effective coordination and stakeholder management skills.
• Good organizational skills with attention to detail and ability to meet deadlines.
• Proficiency in MS Office; knowledge of Canva/Adobe Creative Suite is an added advantage.

COMPENSATION & EMPLOYMENT

Plan is an equal opportunity employer and qualified women candidates are encouraged to apply.