Manager / Senior Manager – Drayage & Pricing
Role Overview
This role oversees drayage, pricing, vendor coordination, and invoice checking for complete door-to-door shipments, while ensuring accurate ERP usage and operational support during US business hours. The Manager/Senior Manager must ensure correct pricing, timely vendor coordination, accurate job costing, and complete data integrity within the ERP system.
Key Responsibilities
- Negotiate and manage drayage and inland trucking rates for US ports and ramps.
- Maintain strong vendor networks and track port delays, escalations, and cost deviations.
- Manage vendor performance, container pickups, port delays, and service escalations.
- Prepare precise quotes for drayage, inland trucking, LCL/FCL, and final-mile services.
- Maintain updated tariff files, margin structures, and cost sheets.
Operations Support
- Supervise port/rail releases, trucker dispatch, appointments, and final delivery updates.
- Resolve exceptions such as holds, demurrage risks, or vendor delays.
Invoice Checking & Cost Verification
- Review complete door-to-door job files before closure.
- Verify revenue and cost entries and make corrections where necessary.
- Check all vendor invoices against contracted rates.
- Flag discrepancies and ensure corrections are completed before billing.
- Ensure accurate cost allocation and error-free billing.
ERP Usage, Cost Capture & System Output
- Ensure correct and complete usage of the ERP system for every shipment handled.
- Validate that the ERP reflects real-time cost updates, rate changes, and vendor revisions.
- Maintain 100% data accuracy for system-generated invoices, reports, and summaries.
- Conduct periodic checks to ensure all team members follow ERP SOPs without deviation.
Team Leadership & Process Management
- Lead and mentor a team of pricing, drayage, and invoice‑checking staff.
- Train the team on US freight processes, ERP usage, vendor structures, and SOP compliance.
- Implement improvements to drayage, pricing, and invoicing workflows.
- Ensure night‑shift deliverables are completed accurately and within timelines.
Required Skills & Experience
- 5–7 years in US freight forwarding, drayage, inland operations, pricing, or invoice checking.
- Strong knowledge of US port charges, detention/per diem, and trucking structures.
- Hands‑on experience with ERP systems, job costing, and data accuracy.
- Excellent communication, vendor negotiation, and analytical skills.
Preferred Qualifications
- Experience working with an NVOCC or US-based freight forwarding setup.