Manager - Salesforce QA

Riveron India; Maharashtra; On-site; INR 3,000,000 - 4,200,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

PTO

Job summary

Riveron India is seeking an Automation Test Lead with 8+ years of QA Automation experience, focused on enterprise Salesforce validation using Tricentis Tosca. You will define automation strategies, build scalable frameworks, and lead a QA team across multi-vendor Agile setups to ensure high-quality CRM deployments.

The role involves mapping business workflows in Salesforce, developing detailed test plans, and integrating automated regression packs into CI/CD pipelines.

Qualifications

• 8+ years of QA Automation experience, with enterprise Salesforce validation preferred.
• Strong hands-on Tosca scripting, parameterization, and framework design.
• Experience with Salesforce ecosystems and cloud configurations.
• Proficiency with Jira, Azure DevOps, or QA Complete for test management.
• SQL/SOQL data verification and API automation capabilities.

Responsibilities

• Define and lead automation strategy and model-based frameworks using Tosca for Salesforce.
• Lead a QA team, plan testing activities across multi-vendor Agile teams.
• Map Salesforce end-to-end processes and validate configurations across Sales/Service clouds.
• Oversee test lifecycle, strategies, and high-coverage automation scripts.
• Coordinate CI/CD integration and report quality metrics to stakeholders.

Skills

Leadership

QA Automation

Agile/DevOps collaboration

Test planning

Tools

Tricentis Tosca

Salesforce

Jira/Azure DevOps

Job description

We are seeking a highly skilled and experienced Automation Test Lead with over 8 years of experience in software quality assurance to spearhead our testing initiatives. In this role, you will define the automation strategy, build robust frameworks, and lead a team of QA engineers. Your primary focus will be optimizing and executing automated regression suites for complex, enterprise-level Salesforce ecosystems using Tricentis Tosca. The ideal candidate will bridge the gap between business processes and technical execution, ensuring the seamless delivery of high-quality CRM solutions in an Agile environment.

Key Responsibilities

• Strategy & Framework Design: Define, build, and maintain scalable, model-based automation frameworks using Tricentis Tosca optimized for Salesforce.
• Team Leadership & Coordination: Lead, mentor, and allocate tasks to a team of QA engineers. Coordinate testing activities across multi-vendor setups and cross-functional Agile teams.
• Salesforce End-to-End Validation: Map end-to-end business workflows and validate complex configurations across core Salesforce environments (e.g., Sales Cloud, Service Cloud).
• Test Lifecycle Management: Oversee the creation of detailed test strategies, test plans, and high-coverage automation scripts from business requirements.
• API & Integration Testing: Lead the verification of third-party system integrations and execute data-driven API automation using Tosca or supplementary API tools.
• CI/CD Integration: Integrate automated regression packs into modern CI/CD pipelines (e.g., Azure DevOps, Jenkins, GitHub Actions) for continuous testing.
• Defect & Stakeholder Management: Monitor test execution, analyze failures, log defects in Jira/Azure Boards, and provide high-level quality metrics and transparent reports to leadership and stakeholders.

Required Technical Skills & Qualifications

• Experience: 8+ years in QA Automation testing, with at least 3-4 years focused directly on enterprise Salesforce validation.
• Tosca Expertise: Extensive hands-on experience using Tricentis Tosca for script creation, parameterization, dynamic data handling, and module design.
• Salesforce Proficiency: In-depth knowledge of Salesforce ecosystem mechanics, UI elements, object relationships, and clouds (Sales/Service).
• Agile & DevOps Tools: Deep familiarity with Scrum/Agile environments and tools like Jira, QA Complete, or Azure DevOps.
• Data Verification: Strong understanding of backend structures, including writing SQL or SOQL queries to validate data integrity across endpoints.
• Certifications (Highly Preferred): Tricentis Tosca Automation Specialist (AS1/AS2) or Technical Test Analyst certifications. Salesforce Administrator or Developer certifications are a significant plus.

Soft Skills

• Strong leadership, mentoring, and capability-building skills for junior team members.
• Exceptional verbal and written communication skills to articulate risks and technical bottlenecks to non-technical stakeholders.
• Sharp analytical, troubleshooting, and debugging capabilities.

About Riveron

At Riveron, we partner with clients—from global multinationals to high-growth private entities—to solve complex finance challenges, guided by our DELTA values: Drive, Excellence, Leadership, Teamwork, and Accountability. Our entrepreneurial culture thrives on collaboration, diverse perspectives, and delivering exceptional outcomes. We are committed to fostering growth, both for our clients and our people, through mentorship, integrity, and a client-centric approach. This inclusive environment offers flexibility, progressive benefits, and meaningful opportunities for impactful work that supports well-being in and out of the office.

Riveron Consulting is an Equal Opportunity Employer and believes that we are stronger together through our diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability status, protected veteran status, sexual orientation, gender identity or any other characteristic protected by law.

Full time roles are eligible for a full range of benefits including medical, dental, and vision insurance, 401(k) with company match, and PTO. A complete description of all available benefits can be found at Riveron's Benefits page at https://riveron.com/riveron-life/. Contract roles are not eligible for benefits.