Manager - Sales (Test)

Embarkgcc Services; Bengaluru; On-site; INR 2,600,000 - 4,200,000; Full time

Job summary

Embarkgcc Services in Bengaluru is seeking an experienced IT Operations Manager with 12+ years of experience to lead and manage enterprise IT infrastructure, operations, cybersecurity, and service delivery.

The role requires strong leadership, vendor management, customer communication and service delivery expertise to ensure reliable IT services across the organization.

Qualifications

• Extensive experience in IT operations and infrastructure management.
• Strong leadership and vendor management skills.

Responsibilities

• Lead and manage the organization’s overall IT infrastructure and operations.
• Manage Windows/Linux servers, virtualization, storage, cloud platforms, Microsoft 365, Active Directory, Entra ID, DNS, DHCP, and email services.
• Drive IT service delivery through ITSM and ITIL best practices, including Incident, Problem, Change, Request, Asset, and Configuration Management.
• Manage cybersecurity operations, including SIEM, XDR/EDR, email security, vulnerability management, patching, and threat monitoring.

Job description

Job Summary

Role: Manager - IT Operations; Department: IT Infrastructure; Experience: 12+ years; Location: Bengaluru.

We are seeking an experienced IT Operations Manager with 12+ years of experience to lead and manage enterprise IT infrastructure, operations, cybersecurity, and service delivery. The ideal candidate will have strong expertise in managing data center infrastructure, cloud platforms, Microsoft 365, networking, endpoint management, IT procurement, vendor management, Apple macOS support, and ITSM/ITIL processes. The role requires strong leadership, vendor management, customer communication and service delivery expertise.

Key Responsibilities

• Lead and manage the organizations overall IT infrastructure and operations.
• Manage Windows/Linux servers, virtualization, storage, cloud platforms, Microsoft 365, Active Directory, Entra ID, DNS, DHCP, and email services.
• Drive IT service delivery through ITSM and ITIL best practices, including Incident, Problem, Change, Request, Asset, and Configuration Management.
• Manage cybersecurity operations, including SIEM, XDR/EDR, email security, vulnerability management, patching, and threat monitoring.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.