Manager - Sales & Business Development: India & Middle East

DNV Group; Pune District; Hybrid; INR 1,500,000 - 3,500,000; Full time

Job summary

DNV Group in India seeks a Sales & Business Development Expert to drive growth across India & Middle East markets, analyzing local trends, identifying opportunities, and leading strategic sales actions to meet targets.

The role requires experience in TIC or Consulting and knowledge of QHSE standards, with the ability to build a channel network, collaborate with Marcom, and reinforce customer loyalty.

Qualifications

• Experience in TIC industry or Consulting is required.
• Knowledge of QHSE, Food Safety and Social audits is an added advantage.
• Ability to develop and manage a sales pipeline and convert leads.

Responsibilities

• Analyze the market of the local area to understand trends, outlook, development opportunities, potential customers, and competitors’ strategy.
• Ensure the achievement of the individual and team sales targets assigned.
• Responsible for implementing sales actions through the development of prospects and existing customers.
• Be the primary point of contact for the customers assigned to their portfolio.
• Follow up leads and opportunities from the website and Marcom activities.
• Ensure DNV visibility, reinforce customer loyalty, and collect customers’ feedback, contributing to customer satisfaction.
• Provide input to Forecast, Tactical Plan, KPIs, and Target definition processes.
• Ensure brand reputation and integrity values are adherent to the objectives, values, and vision of DNV during sales activities.
• Comply with Country Price Policy and quote approvals process according to the Chart of Authority.
• Develop and maintain a network of channels (consultants, advisory firms, freelance auditors, partners, associations) to nurture lead generation.
• Sustain existing customers’ loyalty and coordinate cross-sales with other DNV departments.
• Take part in local communication actions (events, tradeshows, conferences, workshops) organized by the Marcom Department.
• Understand the Sales Operating platform and management of the quotation process.

Job description

We are seeking a highly motivated Sales & Business Development Expert to support our sales efforts in India & Middle East. The ideal candidate will be a team player with strong sales skills, excellent market analysis capabilities, and a strategic mindset.

Experience in the Testing, Inspection, and Certification (TIC) industry or Consulting is a must. Experience in supply chain audits and assessment services in key industries such as food, retail, and general industry. Knowledge of international standards on Quality, Health, Safety & Environment (QHSE), Food Safety, and Social audits is an added advantage.

The main areas of responsibility are:

• Analyze the market of the pertinent local area to understand trends, general outlook, development opportunities, potential customers, and competitors’ strategy.
• Ensure the achievement of the individual and team sales targets assigned.
• Responsible for implementing sales actions through the development of prospects and existing customers.
• Be the primary point of contact for the customers assigned to their portfolio.
• Follow up leads and opportunities coming from the website and generated from Marcom activities.
• Ensure DNV visibility, reinforce customer loyalty, and collect customers’ feedback, contributing to customer satisfaction.
• Provide input and information to contribute to Forecast, Tactical Plan, Key Performance Indicators (KPIs), and Target definition processes.
• Behave to secure that brand reputation and integrity values are adherent to the objectives, the values, and vision of DNV during sales activities.
• Comply with Country Price Policy and quote approvals process according to the Chart of Authority.
• Contribute to developing and maintaining a network of channels (consultants, advisory companies, free-lance auditors, partners, associations…) to nurture the lead generation activities.
• Sustain existing customers’ loyalty, deal with cross-sales projects in coordination with other DNV departments.
• Take part in local communication actions (external events, tradeshows, conferences, workshops, etc.) organized by the Marcom Department
• Understanding of the Sales Operating platform and management of the quotation process.