Manager - Quality (Luxury Hotel Developer)

Juniper Hotels Limited; Bengaluru; On-site; INR 1,200,000 - 2,100,000; Full time

Job summary

Juniper Hotels Limited seeks a senior QA/QC professional to lead quality assurance across hotel construction projects in Bengaluru. You will develop and implement QA/QC policies, review contractor quality plans, and ensure compliance with regulatory standards on site and off-site.

The role requires 10–12 years of QA/QC experience in construction, with strong leadership, documentation, and problem-solving abilities. Certifications in quality management are a plus.

Qualifications

• B.E. Civil with 10–12 years of QA/QC experience in construction.
• Thorough knowledge of civil, architectural and structural works.
• Ability to lead teams and manage quality across on-site/off-site activities.
• Certification in Quality Management is a plus.
• Strong documentation and reporting skills.

Responsibilities

• Prepare and implement QA/QC policies and procedures.
• Monitor compliance and identify improvement areas.
• Review contractor quality plans and provide recommendations.
• Ensure plans meet quality standards and regulatory requirements.
• Resolve QA/QC issues promptly with construction team.
• Perform daily inspections and tests per ITP.
• Coordinate with site team on quality matters and NCRs.
• Maintain QA/QC documents and close non-conformances.
• Develop method statements, risk assessments, and ITP checklists.
• Conduct internal audits as per PQP.
• Present quality metrics to management.

Skills

QA/QC Management

Site inspection & testing

Documentation

Leadership

Communication skills

Education

B.E Civil

Architecture

Quality Management

Tools

NCR Tracking

ITP Development

QA Documentation

Job description

Required Qualification

• Bachelors degree in civil engineering, Architecture, or Quality Management
• Minimum 10-12 years of experience with min hotel construction and quality management roles.
• Certifications in ISO, Six Sigma, or hospitality QA systems preferred.

About the Role

• Preparation and implementation of QA/QC policies and procedures.
• Monitor policies and procedures and report any areas where improvement is required.
• Assist the Project/Construction Managers in reviewing the contractors quality specific plans and produce recommendations.
• Review project plans, drawings, and technical specifications to ensure they meet quality standards and regulatory requirements.
• Ensure timely and effective resolution for QA or QC issues, in coordination with Construction Manager/Consultant/Department Head.
• Perform daily inspection and test of all the scopes and character necessary to achieve the quality of construction required in the drawings and specifications for all works under the contract performed ON or OFF site.
• Carry out inspection and checking for all quality related procedures at the site and ensure all activities at the site are executed as per approved method statement and inspection test plan.
• Coordinate with the contractors representative and Site Engineer-in-charge for inspection and conduct meeting about related to quality problems including the closure of Non-Compliance Report.
• Taking care of QA/QC documents of the entire project including certificates, calibrations, test results, inspection requests, non-compliance reports and site instructions/observations, permanent materials delivered and other QA/QC documents. Responsible for the closure of Non-conformance, NCR and Site Instruction, SI.
• Responsible for the quality and workmanship of every activity and must have thorough knowledge of all phases of engineering construction relating to Civil, Architectural and Structural discipline interfacing the multidisciplinary operations.
• Develop method statement for the activity including risk assessment, job safety environmental analysis, Inspection Test Plan and Checklist based on specifications of the project.
• Carry out Internal Audit at the site as scheduled in the Project Quality Plan, PQP.
• Liaise with Contractors quality Engineer for submission of material submittals to consultant.
• Implement quality training programs for project teams and subcontractors to enhance awareness and adherence to quality standards.
• Prepare and present quality performance reports and metrics to senior management and stakeholders.

About You

• B.E Civil with 10 to 12 years of experience of QA/QC in construction industry
• In-depth knowledge of construction processes, materials, and quality control principles.
• Technical awareness of Civil, MEP, HVAC, and Architectural works.
• Excellent organizational and motivational skills.
• Outstanding attention to detail and observation ability.
• Exceptional communication and interpersonal abilities.
• Ability to lead and motivate teams to achieve quality objectives.
• Certification in Quality Management (e.g., Certified Quality Manager, Lean Six Sigma) is a plus.