Manager - Quality Audit (US Healthcare)

MDI NetworX; Pune District; Vor Ort; INR 900.000 - 1.800.000; Vollzeit

Zusammenfassung

Pune-based MDI NetworX LLC. is seeking a Deputy Manager/Manager - Quality Audit (US Healthcare) to lead quality operations in Pune. You will provide day-to-day direction to Lead Associates, design QMS, and ensure contractual deliverables meet SLAs.

You will drive KPIs, train the quality team, and coordinate across departments to improve performance. Candidates should have at least 5+ years in quality, a Bachelor's degree, excellent written and spoken English, and MS Office proficiency.

Qualifikationen

• Bachelor's/College Degree in any field or equivalent experience.
• 5+ years of work experience in Quality.
• Excellent English communication and writing skills.
• 2+ years’ experience as an Assistant Manager Quality Audit mandatory.

Aufgaben

• Provides day-to-day direction to Lead Associates.
• Coordinates with all departments to ensure Quality Targets are met.
• Designs the Quality Management System that standardizes and documents all processes.
• Ensures compliance to contractual deliverables and addresses team-level issues.
• Implements initiatives and projects to drive performance.
• Ensures that SLAs in Quality are met.
• Supervise Assistant Managers – Quality and drive KPIs/KRAs.
• Coordinates with all departments in implementing Quality Programs.
• Conducts projects to improve performance.
• Develops plans to minimize cost and increase productivity.
• Plans for manpower requirements and right-sizes the department when needed.
• Creates process documentation and standardizes quality processes.
• Conduct training for quality as needed.
• Develop the quality team in accordance with the quality roadmap.
• Perform other duties that may be assigned from time to time.

Kenntnisse

Quality Management

Leadership

English communication

Ausbildung

Bachelor's degree

Tools

MS Office

Jobbeschreibung

Pune

Deputy Manager/ Manager -Quality Audit (US Healthcare)

• Transactional Quality Job Description the Incumbent will be responsible to:
• Provides day-to-day direction to Lead Associates. Coordinates with all departments to ensure that the Quality Targets are met.
• Designs the Quality Management System that standardizes and documents all processes.
• Ensures compliance to contractual deliverables and addresses team-level issues.
• Implement initiatives and projects as needed in order to drive performance.
• Ensures that SLAs in Quality are met.
• Supervise Assistant Managers – Quality. Designs and drives KPIs and KRAs of the team.
• Coordinates with all departments in implementing Quality Programs.
• Conducts projects to improve performance.
• Develops plans to minimize cost and increase productivity.
• Plans for manpower requirements and implemented right sizing of the department when needed.
• Creates process documentation and standardizes processes of quality.
• Conduct training for quality as needed.
• Develop the quality team in accordance with the quality roadmap.
• Perform other duties that may be assigned from time to time.

Qualifications

• Qualifications Candidate must possess at least a Bachelor's/College Degree in any field or equivalent Experience:
• Must have at least 5+ years of work experience in Quality.
• Must Have Excellent English Communication And Writing Skills.
• Must be proficient in MS Office. Must have at least 2+ years’ experience as an Assistant Manager Quality Audit Mandatory