Deputy Manager

THL; Navi Mumbai; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

THL in Navi Mumbai invites a Manager Quality for Revenue Cycle Management in US Healthcare. You will oversee QA of revenue cycle operations, ensure compliant, efficient processes, and lead a team of quality analysts.

The role focuses on building QA programs, audits, metrics, and timely reporting while aligning with organizational goals. Strong leadership and healthcare QA expertise are essential for success at THL.

Qualifications

• Minimum 10 years of experience in revenue cycle management in US healthcare.
• At least 3 years in a quality assurance role.
• Knowledge of HIPAA, Medicare, Blue, Commercial and Medicaid guidelines.
• Strong analytical and decision-making abilities.
• Ability to lead and manage a team and implement QA programs.
• Excellent communication and interpersonal skills.
• Six Sigma certification is a plus.

Responsibilities

• Lead the development and implementation of QA programs for revenue cycle management, including audit protocols, metrics, and reporting.
• Lead client calls and publish quality metrics, root-cause analysis, opportunity areas and action plan.
• Develop and deliver training to educate staff on quality assurance procedures, policies, and regulations.
• Collaborate with other departments to establish performance metrics, monitor KPIs, and ensure alignment with organizational goals.
• Conduct periodic reviews of revenue cycle management processes, policies, and procedures to identify areas for improvement and ensure compliance with all relevant policy and guidelines.
• Ensure that all quality assurance activities are documented and reported accurately and timely.
• Foster a culture of continuous improvement, teamwork, and accountability among staff, providing guidance and support as needed.
• Keep abreast of industry trends and developments and provide recommendations for enhancements to the revenue cycle management program.

Skills

Analytical skills

Leadership

Communication skills

Education

Six Sigma certification

Job description

10 - 13 Years

Permanent

Job Description

JobTitle:ManagerQualityforRevenueCycleManagementinUSHealthcareJob Summary:

The Manager QualityforRevenueCycleManagementinUSHealthcarewouldberesponsible for overseeing the quality ofrevenue cycle management operations, ensuring that all processes are executedefficiently and accurately, and that compliance with all relevant regulationsand guidelines is maintained. The Associate Director will lead a team ofquality analysts to identify opportunities for improvement, develop andimplement quality assurance programs, and ensure that all activities arealigned with organizational goals and objectives.

Key Responsibilities:

• Leadthedevelopmentandimplementationofqualityassuranceprogramsforrevenuecycle management operations, including audit protocols, metrics, andreporting mechanisms.
• Leadclientcallsandpublishqualitymetrics,rootcauseanalysis,opportunityareasandaction plan.
• Developanddelivertrainingprogramstoeducatestaffonqualityassuranceprocedures,policies, and regulations.
• Collaboratewithotherdepartmentstoestablishperformancemetrics,monitorkeyperformanceindicators, and ensure alignment with overall organizational goals andobjectives.
• Conductperiodicreviewsofrevenuecyclemanagementprocesses,policies,andproceduresto identify areas for improvement andensure compliance with all relevant policy and guidelines.
• Ensurethatallqualityassuranceactivitiesaredocumentedandreportedaccuratelyand timely.
• Fosteracultureofcontinuousimprovement,teamwork,andaccountabilityamongstaff,providing guidance and support as needed.
• Keepabreastofindustrytrendsanddevelopmentsandproviderecommendationsfor enhancements to the revenue cycle management program.

Qualifications:

• Minimum10yearsofexperienceinrevenuecyclemanagementinUShealthcare,withatleast3years in a quality assurance role.
• Knowledgeofrelevantguidelines,includingHIPAA,Medicare,Blue,Commercialand Medicaid.
• Stronganalyticalskillswiththeabilitytoanalyzecomplexdataandmakeinformed decisions.
• Demonstratedabilitytoleadandmanageateam,developandimplementqualityassurance programs, and drive continuous improvement.
• Excellentcommunicationandinterpersonalskills,withtheabilitytocollaborateeffectivelywith internal and external stakeholders.
• Strongorganizationalskillswiththeabilitytomanagemultipleprioritiesandmeet deadlines.
• Certificationinqualitymanagement,suchasSixSigma,isa plus.

Job Snapshot

Updated Date

Oct 27, 2026

Job ID

Job_1539

Function

Quality

Location