Quality Assistant Manager / Deputy Manager
Experienced Quality Assistant Manager / Deputy Manager responsible for implementing quality assurance systems, maintaining compliance standards, and ensuring operational excellence across processes. Skilled in quality audits, documentation control, CAPA management, and regulatory compliance. Adept at leading quality improvement initiatives, coordinating with cross-functional teams, and driving continuous process enhancement to achieve organizational quality objectives and customer satisfaction.
- Develop, implement, and monitor quality assurance policies and procedures.
- Conduct internal quality audits and ensure regulatory compliance.
- Analyze quality data and prepare performance reports for management.
- Coordinate corrective and preventive action (CAPA) activities.
- Ensure adherence to ISO, NABH, GMP, or applicable quality standards.
- Review SOPs, process documents, and quality records regularly.
- Collaborate with operations and production teams to improve process quality.
- Investigate quality deviations, complaints, and non-conformance issues.
- Train employees on quality systems, standards, and compliance requirements.
- Monitor vendor quality performance and support supplier evaluations.
- Participate in risk assessment and quality improvement initiatives.
- Maintain documentation related to audits, inspections, and certifications.
- Support external audits conducted by regulatory authorities or clients.
- Track KPIs and recommend process optimization strategies.
- Ensure timely closure of audit observations and compliance gaps.