MANAGER - QUALITY

DrinkPrime; Bengaluru; On-site; INR 2,500,000 - 4,500,000; Full time

Job summary

DrinkPrime is seeking a seasoned Quality Manager to drive end-to-end quality management across the product lifecycle for consumer durables and water purifiers. You will oversee IQC, PQC and OQC, supplier quality, refurbishment quality and field quality with a hands-on, data-driven approach.

You will develop and strengthen the Quality Management System, establish SOPs, supplier audits and CAPA programs, and collaborate with R&D, manufacturing and service teams on NPD, design optimization and VAVE

Qualifications

• Bachelor-level engineering degree with strong experience in quality management in consumer durables, home appliances or water purifier manufacturing.
• 12–15 years of quality experience in relevant manufacturing environments.
• Hands-on experience with ISO 9001 and BIS standards and quality systems.

Responsibilities

• Lead the complete quality function covering IQC, PQC, OQC, supplier quality, refurbishment quality and field quality.
• Develop, implement and improve the Quality Management System (QMS).
• Establish quality standards, inspection plans, SOPs and process controls.
• Drive supplier qualification, audits, incoming quality and supplier performance improvement.
• Monitor production quality, FPY, defects and COPQ; lead corrective actions.
• Ensure outgoing and refurbished products meet quality, reliability and performance standards.
• Lead root cause analysis and CAPA for customer complaints and field failures.
• Participate in NPD, design reviews, validation, design optimization and VAVE initiatives.
• Ensure compliance with BIS, ISO and regulatory requirements.
• Drive continuous improvement using 8D, 5 Why, FMEA, SPC, Pareto, Six Sigma and Lean tools.

Skills

Quality management

IQC

PQC

OQC

Supplier quality

Analytical skills

Leadership

Statistical tools

Six Sigma

Education

B.E./B.Tech in Mechanical/Electrical/Electronics

Tools

QMS

8D

5 Why

FMEA

SPC

Lean Manufacturing

Job description

Qualification: B.E./B.Tech (Mechanical/Electrical/Electronics) with strong experience in Quality Management within Consumer Durables, Home Appliances or Water Purifier Manufacturing.

The Quality Manager will be responsible for end-to-end quality management across the product lifecycle, ensuring best-in-class quality standards in supplier quality, manufacturing, refurbishment, customer experience, and new product introduction.

Requirements

Key Responsibilities

• Lead the complete Quality function covering IQC, PQC, OQC, Supplier Quality, Refurbishment Quality and Field Quality .
  
• Develop, implement and continuously improve the Quality Management System (QMS).
  
• Establish quality standards, inspection plans, SOPs and process controls across manufacturing and refurbishment operations.
  
• Drive supplier qualification, audits, incoming quality and supplier performance improvement.
  
• Monitor production quality, improve First Pass Yield (FPY), reduce defects, rework and Cost of Poor Quality (COPQ).
  
• Ensure outgoing and refurbished products consistently meet defined quality, reliability and performance standards.
  
• Analyze customer complaints, warranty trends and field failures; lead root cause analysis, CAPA and reliability improvement initiatives.
  
• Participate in New Product Development (NPD) , Design Reviews, Product Validation, Design Optimization , and Value Analysis & Value Engineering (VAVE) to improve quality, reliability and cost competitiveness.
  
• Ensure compliance with applicable BIS, ISO and regulatory requirements.
  
• Drive continuous improvement using 8D, 5 Why, FMEA, SPC, Pareto, Six Sigma and Lean Manufacturing tools.
  
• Lead and develop the quality team while collaborating with Manufacturing, R&D, Procurement, Supply Chain and Service functions.
  

Desired Profile

• 12–15 years of quality experience in consumer appliances/electronics/water purifier manufacturing.
  
• Proven experience in Supplier Quality, Manufacturing Quality, Refurbishment Quality, Customer/Field Quality and New Product Quality.
  
• Strong knowledge of ISO 9001, quality systems, statistical tools and structured problem-solving methodologies.
  
• Excellent analytical, leadership, communication and stakeholder management skills with a hands-on, customer-focused approach.