Job Description
Job Title - Project Manager
Location: Mumbai
Employment: Full-Time
About the Role
Network Techlab is a known System Integrator in India, with 28+ years of experience in providing end-to-end customized solutions and services. Our brand character is customized, professional, immediate, helpful and up-to-date with the latest technology developments. We are looking for a motivated Project Manager to lead and manage complex IT infrastructure, data center, virtualization, storage, backup, and network security projects. The ideal candidate will have strong customer-facing skills, hands‑on experience in system integration projects, and the ability to coordinate across internal teams, OEMs, and customers to ensure timely and successful project delivery.
Key Responsibilities: Project Planning & Execution
- Own end‑to‑end project management for IT infrastructure and security projects from initiation to closure.
- Understand the project scope, objectives, deliverables; frame project timelines and resource requirements.
- Develop detailed project plans, schedules, and milestones.
- Ensure adherence to project timelines and quality standards.
- Maintain vigilance and control over expenditures.
Stakeholder & Customer Management
- Act as the primary point of contact for customers throughout the project lifecycle.
- Conduct project kick‑off meetings, regular status reviews, and closure meetings.
- Manage customer expectations and handle escalations professionally, targeting the timelines for achieving each milestone.
- Coordinate with OEMs (Nutanix, Palo Alto Networks, Cohesity, Dell EMC, etc.) for design validation, licensing, and escalation support.
- Maintain alignment with internal and external stakeholders.
Technical & Delivery Coordination
- Work closely with pre‑sales, solution architects, and delivery engineers to understand solution design and implementation approach.
- Ensure project execution aligns with the approved technical architecture.
- Manage dependencies across networking, compute, storage, virtualization, security, and backup domains.
- Ensure smooth handover to operations/support teams post‑project completion.
Risk, Issue & Change Management
- Identify project risks, issues, and dependencies proactively and escalade them in a timely manner.
- Implement mitigation plans and escalade risks when required.
- Manage change requests, impact analysis, and approvals according to change management processes.
Documentation & Reporting
- Maintain project documentation, including project plans, RAID logs, MOMs, and status reports.
- Provide regular project status updates to management and customers.
- Ensure project closure documentation and customer sign‑off.
Governance & Compliance
- Follow organizational project management standards and best practices.
- Ensure compliance with customer and internal governance processes.
- Drive continuous improvement in project delivery methodologies.
Behavioural & Professional Skills
- Strong analytical and problem‑solving skills.
- Ability to work independently at customer sites.
- Good communication and documentation skills.
- Customer‑focused and service‑oriented mindset.
- Disciplined, process‑driven, and reliable.
- Willingness to learn new technologies and upgrade skills.
Experience & Education
- Bachelor’s degree in Engineering, Information Technology, or a related field.
- PMP / PRINCE2 / ITIL certification highly preferred.
Technical Understanding (Must‑Have)
- Strong understanding of Data Centre Infrastructure.
- Virtualization platforms (Nutanix / VMware).
- Backup solutions (Commvault, Cohesity, etc.).
- Network & Security solutions (Palo Alto Networks, firewalls, switching).
- Ability to manage technically complex projects (hands‑on execution not required, but strong conceptual knowledge is essential).
Experience
- Proven experience managing enterprise IT infrastructure and system integration projects.
- Experience working with OEMs, distributors, and multi‑vendor environments.
- Experience managing multiple concurrent projects.
Soft Skills
- Excellent communication and presentation skills.
- Strong leadership, negotiation, and stakeholder management skills.
- Ability to work under pressure and manage tight deadlines.
- Strong analytical and problem‑solving abilities.