Manager, Post-Sales Inside Sales (AMER)

Qualys; Pune City; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

A leading company in cybersecurity is seeking a high-performing Manager to lead their Technical Account Managers in Pune. This strategic sales leadership role focuses on renewals and expansion for the US & Canada region, requiring strong sales forecasting and team management skills. The ideal candidate will have a proven track record in cybersecurity sales and be adept at data-driven decision making, ensuring high levels of customer retention and satisfaction.

Qualifications

• 3 to 5+ years in cybersecurity sales or account management.
• 2+ years of leadership experience in quota-carrying roles.

Responsibilities

• Drive renewals and expansion strategy across SMB accounts.
• Manage and coach a team of Technical Account Managers.
• Track and report sales performance and renewal trends.

Skills

Sales Forecasting

Customer Retention

Data-Driven Decision Making

Team Management

Communication

Tools

Salesforce

Gong

Job description

Direct message the job poster from Qualys

Finding the Best in Tech | Experienced Technical Recruiter | Building Diverse and Talented Teams

We are seeking a high-performing, revenue-focused Manager to lead our Technical Account Managers (TAMs) handling renewals and expansion for the US & Canada region.

As part of our Inside Sales team operating from Pune, this role is a strategic sales leadership position, not a support function. You will be responsible for managing renewals, driving upsell opportunities, improving forecasting accuracy, and coaching your team to exceed targets.

This is a night shift role, ensuring real-time alignment with our customers in North America.

Key Responsibilities:

Revenue Growth & Forecasting

• Own and drive renewals & expansion strategy across SMB accounts in US & Canada.
• Ensure accurate forecasting, pipeline management, and quota attainment for the TAM team.
• Develop scalable playbooks for renewals, expansion, and customer retention strategies.

Lead & Develop a High-Impact Team

• Manage and coach a team of quota-carrying TAMs, ensuring performance optimization and goal alignment.
• Drive continuous learning, sales coaching, and structured career growth within the team.
• Identify high-potential accounts for strategic growth and expansion.
• Strengthen executive-level relationships within key accounts to ensure long-term partnership success.
• Lead proactive health checks and value-driven discussions to maximize retention.
• Ensure seamless coordination with Product, Marketing, and Sales Ops to optimize customer engagement.

Data-Driven Decision Making

• Track and report sales performance, renewal trends, and expansion success to leadership.
• Leverage Gong, Salesforce, and other analytics tools to identify trends and improve processes.
• Use data insights to refine renewal and upsell strategies, reducing churn and increasing lifetime value.

Who You Are

3 to 5+ years of experience in cybersecurity sales, renewals, or technical account management.

2+ years of leadership experience, driving results in quota-carrying sales or account management roles.

Strong background in sales forecasting, renewal strategies, and pipeline management.

Excellent communicator, able to engage stakeholders from front-line security engineers to C-level executives.

Highly organized and data-driven, with expertise in sales tools like Salesforce, Gong, or similar platforms.

Self-starter who thrives in a high-growth, fast-paced environment.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Business Development and Marketing

Industries

• Computer and Network Security