Manager - People Capability Operations

Standard Chartered India; Chennai District; On-site; INR 1,200,000 - 1,800,000; Full time

Benefits offered by this job

Core bank funding for retirement savings

Flexible working options

Continuous learning opportunities

Job summary

Standard Chartered India is seeking a Manager-People Capability Operations for their People Capability Ops Team in Chennai. This role involves managing e-learning development and deployments, building partnerships with stakeholders, and ensuring project quality and adherence to SLAs. Candidates should possess 7-8 years of experience in project management and strong skills in e-learning tools, stakeholder relations, and communication, along with a relevant degree. Benefits include flexible working options and a continuous learning culture.

Qualifications

• 7-8 years of experience including project management.
• Experience in e-learning development and deployments.
• Build strong partnerships with stakeholders for seamless delivery.

Responsibilities

• Manage delivery of e-learning development.
• Prepare dashboards and reports for stakeholders.
• Identify and mitigate risks and compliance matters.

Skills

LMS and e-Learning development tools

Msoffice, Ms-Excel

Stakeholder management

Project management skills

Excellent English communication skills

Analytical skills

Problem-solving skills

Education

Any Degree (B.E./B-Tech preferred)

Job description

Job Summary

We are currently looking for a Manager‑People Capability Operations for our People Capability Ops Team in Chennai. The incumbent will manage the delivery of e‑learning development and deployments for the bank, administered by the GPS People Capability Operations team.

Key Responsibilities

• Experience in e‑learning development and deployments.
• Build strong partnerships with stakeholders to enable end‑to‑end seamless delivery of ILT, VILT, digital and e‑learning deployments.
• Responsible for turnaround time, quality and meeting the SLA for the projects/deliverables managed.
• Gather requirements for new programmes and develop an effective project plan after analysing different approaches with the platform team, providing the best possible process to deliver the project.
• Continuously look for process improvements and simplifications.
• Prepare dashboards and reports and present them to stakeholders.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Embed the highest standards of ethics and compliance across Standard Chartered Bank, ensuring adherence to all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Identify, escalated, mitigate and resolve risk, conduct and compliance matters collaboratively.

Key Stakeholders

• Group Learning People Capability and Country People Capability Team

Skills and Experience

• LMS and e‑Learning development tools such as Articulate, Lectora, HTML and any LMS.
• Msoffice, Ms‑Excel (specific use of formulas, conditional formatting, pivot tables, report preparation).
• Stakeholder management and project management skills.
• Excellent English communication skills (both verbal and written).
• Strong analytical and problem‑solving skills.
• High energy, detail oriented and appetite for taking on additional responsibilities.
• 7‑8 years of experience including project management.

Qualifications

Education

• Any Degree (B.E./B‑Tech preferred)

Languages

• English

Benefits

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Annual leave, parental/maternity (20 weeks), sabbatical (12 months maximal) and volunteering leave (3 days), with a minimum of 30 days combined offer.
• Flexible working options based on home and office locations, with flexible patterns.
• Well‑being support through Unmind, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first‑aiders and related self‑help toolkits.
• Continuous learning culture with opportunities to reskill, upskill and access physical, virtual and digital learning.
• Inclusive, values‑driven environment where members can realise their full potential.