Manager - Operations (Supply Chain)

Lenskart; Hyderabad; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Lenskart in Hyderabad seeks an experienced Plant Operations Manager to drive area performance, staffing, and start-up readiness. You will lead manpower planning, rostering and productivity while coordinating with Planning, Quality, and Maintenance to ensure throughput and quality.

The role requires hands-on exposure to WMS/MES/ERP, Power BI reporting and cross-functional collaboration across multiple plants. Rotational shifts and a start-up mindset are valued.

Qualifications

• Experience managing teams of 150+ across shifts.
• Exposure to plant start-up or greenfield / new-line ramp-up.
• Hands-on exposure to automated material-handling or assembly-line environments.

Responsibilities

• Plan and run area operations to meet daily/weekly volume, turnaround-time and service-level targets.
• Own manpower planning, shift rostering, hiring ramp-up, attrition control and productivity for the area.
• Participate in plant start-up: layout and flow validation, SOP creation, process standardisation, workforce training and readiness checks.
• Drive quality outcomes first-pass yield, rework, rejections and customer-impacting errors through root-cause analysis and corrective/preventive action.
• In system-driven areas: partner with Engineering/IT/Maintenance on equipment uptime, error management, throughput and contingency planning.
• In assembly-line areas: own line balancing, takt time, cycle-time reduction, operator skilling and ergonomics.
• Own cost levers manpower cost, consumables, wastage, overtime and manage the area budget.
• Build the daily management system: shift handovers, huddles, dashboards, MIS and review cadence.
• Ensure EHS compliance, housekeeping (5S) and statutory/labour-law compliance with HR and Admin.
• Coach, develop and appraise team members; build a succession pipeline for the plant.
• Work cross-functionally with Planning, Supply Chain, Quality, HR, Maintenance and other plants to resolve upstream/downstream issues.

Skills

Manpower planning

Shift rostering

Root-cause analysis

Cross-functional collaboration

Power BI reporting

WMS/MES/ERP systems

Process standardisation

Quality control

Tools

Power BI

ERP systems

MES

WMS

Job description

Role & responsibilities

• Plan and run area operations to meet daily/weekly volume, turnaround-time and service-level targets.
• Own manpower planning, shift rostering, hiring ramp-up, attrition control and productivity (output per head) for the area.
• Participate in plant start-up: layout and flow validation, SOP creation, process standardisation, workforce training and readiness checks.
• Drive quality outcomes first-pass yield, rework, rejections and customer-impacting errors through root-cause analysis and corrective/preventive action.
• In system-driven areas: partner with Engineering/IT/Maintenance on equipment uptime, error management, throughput and contingency planning.
• In assembly-line areas: own line balancing, takt time, cycle-time reduction, operator skilling and ergonomics.
• Own cost levers manpower cost, consumables, wastage, overtime and manage the area budget.
• Build the daily management system: shift handovers, huddles, dashboards, MIS and review cadence.
• Ensure EHS compliance, housekeeping (5S) and statutory/labour-law compliance with HR and Admin.
• Coach, develop and appraise team members; build a succession pipeline for the plant.
• Work cross-functionally with Planning, Supply Chain, Quality, HR, Maintenance and other plants to resolve upstream/downstream issues.

Preferred candidate profile

• Comfortable working in rotational shifts whenever required
• Exposure to a plant start-up / greenfield / new-line ramp-up.
• Experience managing teams of 150+ (including contract / third-party manpower) across shifts.
• Hands-on exposure to at least one of: automated material-handling environment, or assembly-line environment and working knowledge of the other.
• Experience with WMS/MES/ERP systems and Power BI or similar reporting tools.
• Experience in e-commerce, retail, FMCG, auto-components, electronics or other high-volume manufacturing/ fulfilment.