Manager - Operations

HR Hai; Gandhinagar, Ahmedabad District, Vadodara; On-site; INR 1,000,000 - 1,500,000; Full time

Benefits offered by this job

PF

Gratuity

Medical

5 days working

US Shifts

Job summary

HR Hai in India is seeking a Manager-Operations to oversee day-to-day operations, drive efficiency, and ensure quality standards across projects. You will lead cross-functional teams and manage client expectations to deliver on time and within scope.

Ideal candidates bring BFSI operations experience, strong leadership, and a proven track record in process optimization. The role requires excellent communication and delivery focus in a fast-paced environment.

Qualifications

• BFSI operations experience is required.
• Strong leadership and team management skills.
• Proven ability to improve processes and drive efficiency.
• Experience in setting and monitoring quality and KPI metrics.

Responsibilities

• Oversee day-to-day operations and ensure smooth execution of activities.
• Drive process improvements and operational efficiency across functions.
• Lead project delivery and coordinate with cross-functional teams and clients.

Skills

BFSI Operations Experience

Team Leadership & Management

Process Improvement & Efficiency

Quality & KPI Management

Strong Communication & Client Handling

Project Management & Delivery

Job description

We are hiring for a Manager- Operations to oversee and drive smooth day-to-day operations. The role involves ensuring operational efficiency, process optimization, quality standards, and successful project delivery.

Required Candidate profile

• BFSI Operations Experience
• Team Leadership & Management
• Process Improvement & Efficiency
• Quality & KPI Management
• Strong Communication & Client Handling
• Project Management & Delivery

Perks and benefits

• PF
• Gratuity
• Medical
• 5 days working
• US Shifts