Manager Operations

HSBC; Bengaluru; On-site; INR 1,000,000 - 1,500,000; Full time

Job summary

A leading global banking and financial services organization is seeking an experienced Manager Operations in Bengaluru. The role involves leading User Acceptance Testing, managing direct reports, and overseeing operations to ensure efficient business processes. Candidates should possess a relevant post-graduate degree and a minimum of 2-3 years' experience in a securities processing environment. Join us for a culture of development and growth.

Qualifications

• Experience in a management position with exposure to appraisals and counseling.
• Minimum 2-3 years in securities processing environment.
• Mandatory 12 months of securities experience and transfer agency operations.

Responsibilities

• Lead User Acceptance Testing for business.
• Manage 10 to 12 direct reports and oversee indirect reports.
• Regular liaison with country offices.

Skills

Team building

Management Information Reporting

User Acceptance Testing

Education

Post-graduate diploma or degree in commerce or equivalent

Job description

Be among the first 25 applicants

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Manager Operations.

Principal Responsibilities

• Lead User Acceptance Testing for the business (as and when required)
• Lead Projects for both country and city offices (based on business objectives, targets and requirement)
• Manage 10 to 12 direct reports, whilst overseeing 20 - 24 headcount of indirect reports, as and when deemed required by business or manage the process as an individual contributor
• Regular liaison with country offices
• Manage transformation and growth
• Process activities, including checking transactions and activities (depending on business requirement), various investigations and escalations from client, reconciliation of cash and unit accounts, and investigation of breaks where necessary
• Management Information Reporting

Qualifications

• A post-graduate diploma or degree in any commerce or equivalent financial background. Higher qualification not a bar provided aspirations are commensurate with the position.
• Experience in a management position with exposure to appraisals, counseling, team building and staff development.
• Minimum 2-3 years of experience in securities processing environment, fund administration, transfer agency business. Possess relevant securities background and industry knowledge.
• Possess at least 12 months of securities experience and transfer agency operations (mandatory requirement).

You’ll achieve more when you join HSBC

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.