Manager Operations

HSBC; Bengaluru; On-site; INR 800,000 - 1,200,000; Full time

Job summary

A leading banking and financial services organization is seeking a Manager Operations in Bengaluru. The successful candidate will lead User Acceptance Testing and manage a team of 10 to 12 direct reports, overseeing various operational activities and driving transformation. Ideal candidates will have a post-graduate degree and extensive experience in securities processing and team management. Join a company that values continuous professional development and an inclusive work environment.

Qualifications

• Experience in managing a team and exposure to appraisals and counseling.
• Minimum 2-3 years in securities processing or fund administration.
• At least 12 months of experience in transfer agency operations required.

Responsibilities

• Lead User Acceptance Testing as required.
• Manage direct and indirect reports efficiently.
• Oversee operational processes and manage growth.

Skills

Management and leadership

User Acceptance Testing

Transformational management

Staff development

Education

Post-graduate diploma or degree in commerce

Job description

Be among the first 25 applicants

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Manager Operations.

Principal Responsibilities

• Lead User Acceptance Testing for the business (as and when required)
• Lead Projects for both country and city offices (based on business objectives, targets and requirement)
• Manage 10 to 12 direct reports, whilst overseeing 20 - 24 headcount of indirect reports, as and when deemed required by business or manage the process as an individual contributor
• Regular liaison with country offices
• Manage transformation and growth
• Process activities, including checking transactions and activities (depending on business requirement), various investigations and escalations from client, reconciliation of cash and unit accounts, and investigation of breaks where necessary
• Management Information Reporting

Qualifications

• A post-graduate diploma or degree in any commerce or equivalent financial background. Higher qualification not a bar provided aspirations are commensurate with the position.
• Experience in a management position with exposure to appraisals, counseling, team building and staff development.
• Minimum 2-3 years of experience in securities processing environment, fund administration, transfer agency business. Possess relevant securities background and industry knowledge.
• Possess at least 12 months of securities experience and transfer agency operations (mandatory requirement).

You’ll achieve more when you join HSBC

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.