Manager-Online & Fulfillment Optimization

Tesco Bengaluru

Bengaluru

On-site

INR 100,000 - 140,000

Full time

14 days+

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Benefits offered by this job

Performance Bonus

30 days leave

Medical insurance for family

Financial literacy coaching

Job summary

A leading retailer in Bengaluru is seeking a Manager-Online & Fulfillment Optimization to oversee online fulfillment processes. This role involves driving continuous improvement initiatives, managing teams, and collaborating across various business functions. Ideal candidates will have strong analytical skills, experience in supply chain operations, and be proficient in SQL and data management tools. Competitive compensation, performance bonuses, and extensive benefits are offered.

Qualifications

Relevant years of working experience in Distribution, Supply Chain or Fulfilment Operations.
Excellent problem solving skills translating complex issues into clear and actionable frameworks.
Strong written and verbal communication, ability to engage with stakeholders at all levels.

Responsibilities

Understand business needs and online fulfilment processes.
Drive and implement Continuous Improvement Projects.
Collaborate with cross-functional teams to develop solutions for business challenges.

Skills

Team and Project Management

Coaching and Mentoring

SQL

VBA

Hive

Python

Tableau

Alteryx

Job description

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About the role
This role is responsible to work with different Distribution Networking, Fulfilment & Online teams in order to support the business in making informed decisions by producing tools and data which will enable the distribution network to add value to organizational strategy. These tools and data will impact operational activities related to inbound services like transport, driver, route and fleet planning. Building capabilty within the team to meet evolving business requirements by learning and training new tools and technology.
You will be responsible for
- Understands business needs and in depth understanding of Tesco Online & Fulfilment processes- Driving and implementing CI Projects and innovation for their team, bearing first-line supervisory responsibilities, including process coaching, on-the-job training, and efficient coordination and communication to ensure team success.- Builds on Tesco processes and knowledge internally and in the market by learning new technology and training the team- Develop and implement change management strategic plans and ensure projects are delivered on time- Staying up-to-date on relevant technology upgrades in industry and implementing best fit soultions- Creating and transforming datasets from multiple tools and sources into consistent and usuable formats and drive business change- Responsible for checking and validating solutions before implementation to help drive improvement in line with the business goals- Performing adhoc research and analysis to diagnose recent performance and operational issues to UK LST- Balancing and prioritising work across short-term projects and long-term initiatives- Collaborating with teams across the wider business, including Supply Chain and other fulfilment specialists, to identify current/potential opportunities and develop the right solutions for our customers and our business-Ensure RCA documents are built and maintained for past errors and pro-active thinking to mitigate future errors-Responsible for completing tasks and projetcs within agreed KPI's- Solves problems by suggesting solution alternatives- Build technical expertise in the team to tackle evolving business needs and measure performance of the team
You will need
-Team and Project Management - Skilled-Coaching and Mentoring - Skilled- Proficient in SQL, VBA, Hive, Python Tableu and Alteryx- Excellent problem solving skills translating complex issues into clear and actionable frameworks- Strong written and verbal communication, ability to engage with stakeholders at all levels- Inquisitive to understand the business challenges and build actionable plan to solve them-Relevant years of working experience in the field of Distribution, Supply Chain or Fulfilment Operations- Prior experience in transforming data sets and providing required information to operational teams for business decissions
Whats in it for you?
At Tesco, we are committed to providing the best for you.

As a result, our colleagues enjoy a unique, differentiated, market- competitive reward package, based on the current industry practices, for all the work they put into serving our customers, communities and planet a little better every day.

Our Tesco Rewards framework consists of pillars - Fixed Pay, Incentives, and Benefits.

Total Rewards offered at Tesco is determined by four principles - simple, fair, competitive, and sustainable.

Salary -Your fixed pay is the guaranteed pay as per your contract of employment.

Performance Bonus -Opportunity to earn additional compensation bonus based on performance, paid annually

Leave & Time-off - Colleagues are entitled to 30 days of leave (18 days of Earned Leave, 12 days of Casual/Sick Leave) and 10 national and festival holidays, as per the company’s policy.

Making Retirement Tension-FreeSalary - In addition to Statutory retirement beneets, Tesco enables colleagues to participate in voluntary programmes like NPS and VPF.

Health is Wealth - Tesco promotes programmes that support a culture of health and wellness including insurance for colleagues and their family. Our medical insurance provides coverage for dependents including parents or in-laws.

Mental Wellbeing - We offer mental health support through self-help tools, community groups, ally networks, face-to-face counselling, and more for both colleagues and dependents.

Financial Wellbeing - Through our financial literacy partner, we offer one-to-one financial coaching at discounted rates, as well as salary advances on earned wages upon request.

Save As You Earn (SAYE) - Our SAYE programme allows colleagues to transition from being employees to Tesco shareholders through a structured 3-year savings plan.

Physical Wellbeing - Our green campus promotes physical wellbeing with facilities that include a cricket pitch, football field, badminton and volleyball courts, along with indoor games, encouraging a healthier lifestyle.
About Us

Tesco in Bengaluru is a multi-disciplinary team serving our customers, communities, and planet a little better every day across markets. Our goal is to create a sustainable competitive advantage for Tesco by standardising processes, delivering cost savings, enabling agility through technological solutions, and empowering our colleagues to do even more for our customers. With cross-functional expertise, a wide network of teams, and strong governance, we reduce complexity, thereby offering high-quality services for our customers.

Tesco in Bengaluru, established in 2004 to enable standardisation and build centralised capabilities and competencies, makes the experience better for our millions of customers worldwide and simpler for over 3,30,000 colleagues.

Tesco Business Solutions:

Established in 2017, Tesco Business Solutions (TBS) has evolved from a single entity traditional shared services in Bengaluru, India (from 2004) to a global, purpose-driven solutions-focused organisation. TBS is committed to driving scale at speed and delivering value to the Tesco Group through the power of decision science. With over 4,400 highly skilled colleagues globally, TBS supports markets and business units across four locations in the UK, India, Hungary, and the Republic of Ireland. The organisation underpins everything that the Tesco Group does, bringing innovation, a solutions mindset, and agility to its operations and support functions, building winning partnerships across the business. TBS's focus is on adding value and creating impactful outcomes that shape the future of the business. TBS creates a sustainable competitive advantage for the Tesco Group by becoming the partner of choice for talent, transformation, and value creation.