Manager - Onboarding and Compliance

BIG Language Solutions; Sector 10; On-site; INR 1,600,000 - 2,300,000; Full time

Job summary

BIG Language Solutions in Noida is seeking a Manager/Sr. Manager to own end-to-end US healthcare onboarding and compliance, with strong team leadership and client-facing responsibilities.

The role requires 8–12+ years in US healthcare onboarding/compliance, hands-on Bullhorn experience, and the ability to drive onboarding SLAs, audits and process improvements in a US-shift, on-site environment.

Qualifications

• 8–12+ years of experience in US healthcare onboarding/compliance/BGV/credentialing.
• Strong team handling and people management skills.
• Hands-on Bullhorn experience is mandatory.
• Knowledge of US healthcare compliance and BGV processes.

Responsibilities

• Manage end-to-end employee onboarding, compliance & BGV processes.
• Lead, coach and manage the onboarding/compliance team, drive employee engagement (30–40%), performance and productivity.
• Ensure compliance with US healthcare/client requirements and review BGV & compliance documents.
• Manage mandatory screenings including Drug Screen, EDD/CDD, Felony, SAM, OFAC, FDLE, Joint Commission & SHH.
• Bullhorn experience is mandatory – manage onboarding, compliance records and system updates.
• Handle client-facing communication, escalations, reporting and stakeholder management.
• Ensure onboarding and compliance SLAs, quality and audit readiness.
• Drive process improvement and ensure adherence to SOPs and client requirements.

Skills

Team management

People management

Client facing communication

Bullhorn

Tools

Bullhorn

Job description

Manager / Sr. Manager US Healthcare Onboarding & Compliance

Location: Noida

Work Mode: Onsite

Shift: US Shift
Experience: 8–12+ Years

Role Summary:

We are looking for a team-handling Manager/Sr. Manager to own end-to-end US healthcare onboarding and compliance, with strong employee engagement and client-facing responsibilities.

Key Responsibilities

• Manage end-to-end employee onboarding, compliance & BGV processes.
• Lead, coach and manage the onboarding/compliance team, drive employee engagement (30–40%), performance and productivity.
• Ensure compliance with US healthcare/client requirements and review BGV & compliance documents.
• Manage mandatory screenings including Drug Screen, EDD/CDD, Felony, SAM, OFAC, FDLE, Joint Commission & SHH.
• Bullhorn experience is mandatory – manage onboarding, compliance records and system updates.
• Handle client-facing communication, escalations, reporting and stakeholder management.
• Ensure onboarding and compliance SLAs, quality and audit readiness.
• Drive process improvement and ensure adherence to SOPs and client requirements.

Mandatory Requirements

• 8–12+ years of experience in US healthcare onboarding/compliance/BGV/credentialing/staffing.
• Strong team handling and people management experience.
• Hands-on Bullhorn experience – Mandatory.
• Strong knowledge of US healthcare compliance and BGV processes.
• Experience with Drug Screening, EDD/CDD, Felony, SAM, OFAC, FDLE, Joint Commission & SHH.
• Strong client-facing and communication skills.
• Ability to read and interpret compliance/BGV documents.
• Flexible to work in US shifts.