Manager – Meetings & Conferences

Creative Travel - India and beyond; Gurugram District; On-site; INR 1,200,000 - 1,600,000; Full time

Job summary

A leading inbound travel company is seeking a Manager – Meetings & Conferences in Gurugram. The role involves overseeing conference planning and execution, managing budgets, and ensuring exceptional customer service. Candidates should have a minimum of 8 years' experience in conference management and a relevant degree. This full-time position is crucial for delivering high-quality events for corporate and government clients.

Qualifications

• Minimum 8 years experience in Meeting and Conference Management.
• Exceptional customer service skills required.
• Strong multitasking and organisational abilities.

Responsibilities

• Oversee planning and execution of conferences.
• Manage budgets, coordinate with vendors, ensuring high-quality service.
• Develop detailed post-event reports and feedback analysis.

Skills

Event Planning

Budget Management

Customer Service

Organisational Skills

Communication Skills

Education

Bachelor’s degree in Hospitality, Event Management, Business Administration or related field

Job description

We are a leading inbound travel company with a specialised vertical focused on managing impactful Meetings, Conferences and events for corporates and government organisations. From international conferences and incentive programs to high-profile government events and meetings, we blend travel expertise with flawless event management to create experiences that leave a lasting impression.

Role Description

This is a full-time on-site role for a Manager – Meetings & Conferences, located in Gurugram. The Manager will be responsible for overseeing the planning and execution of conferences, including tasks such as managing budgets, coordinating with vendors, and ensuring high-quality customer service. The role involves organising and managing conferences, ensuring all event details are meticulously planned and executed to meet client expectations.

Key Responsibilities

• Partner Management: Understand client objectives, budgets, and event expectations. Prepare and deliver event proposals, presentations, and itineraries. Maintain strong relationships with corporate and government partners.
• Event Planning & Execution: Plan, coordinate, and manage events such as conferences, incentive trips, award functions, government delegations, and meetings. Oversee event logistics, including venue selection, travel arrangements, accommodation, F&B, AV setup, branding, and entertainment. Ensure smooth on-ground execution with attention to detail. Identify, negotiate, and manage vendors (venues, production, logistics, decorators, artists, etc.). Ensure timely delivery of services as per quality standards.
• Budget & Compliance: Prepare cost estimates, budgets, and final billing. Ensure adherence to government protocols and compliance requirements. Track expenses and optimize cost efficiency without compromising quality. Bring creative ideas and unique experiences to elevate events. Stay updated with latest event trends, technologies, and industry practices.
• Reporting & Feedback: Develop detailed post-event reports, feedback analysis, and recommendations. Capture client testimonials and success stories for future business.

Qualifications

• Experience of minimum 8 years in Meeting and Conference Management
• Skills in Event Planning and Budgeting
• Exceptional Customer Service skills
• Strong organisational and multitasking abilities
• Excellent verbal and written communication skills
• Ability to work independently and within a team
• Bachelor’s degree in Hospitality, Event Management, Business Administration or related field preferred
• Prior experience in the travel or hospitality industry is a plus

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Management

Industries

• Travel Arrangements