Manager Marketing, Communication & Engagement

Shepparton Villages Inc; Au; Sur place; INR 7 437 000 - 10 818 000; Plein temps

Avantages offerts par ce poste

Generous Salary Packaging

Professional development opportunities

Competitive salary plus Superannuation

Collaborative workplace culture

Rewards & Recognition program

Résumé du poste

Shepparton Villages is seeking a proactive Communications, Marketing and Engagement Manager to support the CEO, Executive Team and committees. You will manage the organisation's communications activities, while coordinating professional support and ensuring timely information flow across stakeholders.

The role requires strong writing, interpersonal skills and discretion in handling confidential matters, with some flexibility outside standard hours.

Qualifications

• Qualified in Communications, Media or Public Relations
• Experience in marketing/communications incl. brand management
• High-level written, verbal and interpersonal communication skills with sound judgement and influencing ability
• Experience engaging with consumers/community to build trust and transparency
• Ability to align business and consumer/community expectations
• Experience operating at strategic and operational levels in complex environments
• Experience producing/managing websites, online content, e-marketing and social media
• Capable of meeting deadlines and coordinating work across priorities
• Proficient in Microsoft Office Suite (Word/Outlook/Excel/PowerPoint)

Responsabilités

• Provide strategic communication advice to CEO and Senior Managers
• Support marketing and communications across the organisation
• Manage web content, social media, newsletters and other media with technical support as needed
• Liaise with Lifestyle & Leisure teams to improve information-sharing
• Support reputation management activities
• Perform other duties as directed by CEO

Connaissances

Communication skills

Influencing

Negotiation

Problem-solving

Strategic thinking

Stakeholder engagement

Content creation

Time management

Formation

Teritary qualifications in Communications/PR/Media

Outils

Microsoft Office (Word, Outlook, Excel, PowerPoint)

Description du poste

About Us

Shepparton Villages (SRV) is more than a place, it's a community. A leading provider of retirement living and aged care services, with three sites across the Greater Shepparton area, our mission is to provide our residents with a safe, supportive and welcoming environment where they can enjoy their retirement years to the fullest.

About Us

Shepparton Villages (SRV) is more than a place, it's a community. A leading provider of retirement living and aged care services, with three sites across the Greater Shepparton area, our mission is to provide our residents with a safe, supportive and welcoming environment where they can enjoy their retirement years to the fullest. We are committed to promoting the health and wellbeing of our residents and employees and strive to create a positive and inclusive workplace culture. As an organisation, we value diversity, respect, and collaboration, and are proud to be an equal opportunity employer. One of our greatest needs is for effective communication: with residents and their families, with stay-at-home clients, with staff and potential new staff, with suppliers and contractors, and with government and other key stakeholders. At a time of big changes to government policy and funding and growing expectations for aged care providers to continue lifting the levels of quality and choice on offer, there’s never been a better time to be involved in the sector. Shepparton Villages offers a change-oriented “issues-rich” environment with a lot of things to do and talk about - and we’re getting on with it! You can help to lead that.

About The Role

Are you a proactive and highly organised professional who enjoys a mix of autonomy and teamwork? The Communications, Marketing and Engagement Manager is a dynamic role supporting Shepparton Villages’ communication and engagement activities, as well as providing professional coordination and support to the CEO, Executive Team and designated committees. You’ll thrive in a fast-paced and varied environment, confidently manage competing priorities, anticipate needs and adapt quickly when circumstances change. Strong professionalism and discretion are essential, as the role involves handling sensitive and confidential matters. Some flexibility to work outside standard business hours will also be required.

Key Responsibilities, But Not Limited To

• Strategic communication advice to CEO and Senior Managers
• Marketing and communication support to teams across the organisation
• Management of regular communication channels including web content, social media, CEO Newsletters, video, regular newspaper commentary column and other media, with technical support as needed
• Liaison with Lifestyle & Leisure teams and others across the organisation to enhance information-sharing with all stakeholders, and strengthen cross-team support
• Reputation management activities
• Other duties as directed by CEO

Key Selection Criteria

Essential skills and experience:

Desirable skills:

Benefits & Culture

• Appropriate tertiary qualifications e.g. Communications, Media and or Public Relations
• Experience in marketing and or communications including brand management
• Demonstrated high level written, verbal and interpersonal communication skills with the ability to exercise sound judgement, outstanding influencing, negotiating and problem-solving skills
• Experience in and knowledge of how to engage with consumers and the community that builds trust and transparency
• An understanding of how to align business and consumer/community expectations
• Demonstrated capacity to function at a strategic and operational level within a complex service and people-based environment
• Experience in producing and managing websites, online content, e-marketing and social media
• Demonstrated capacity to meet timeframes and coordinate work output effectively within competing priorities
• Proficiency with the range of Microsoft Office Suite of products, with emphasis on Word, Outlook, Excel, and PowerPoint.
• Experience in working in the Aged Care, Health or not for profit industry
• Ability to build a rapport with older people

We value our team and the wonderful work they do. Our staff members enjoy a range of benefits such as:

• Generous Salary Packaging option as a not-for profit organisation to maximise take-home pay.
• Professional development opportunities
• Competitive salary plus Superannuation
• A collaborative and supportive workplace culture.
• Rewards & Recognition program.