Internal Communications & Brand Specialist

Experian; Telangana; Hybrid; INR 2,200,000 - 3,000,000; Full time

Benefits offered by this job

Family well-being benefits

Enhanced medical benefits

Paid time off

Job summary

Experian in India is seeking an Internal Communications & Brand Specialist to craft compelling stories and run campaigns that reinforce our employer brand. You will partner with leaders, HR and global teams to create engaging content and manage channels, ensuring clear, consistent communications across the business.

The role blends strategic thinking with hands-on content creation, including executive communications, presentations and digital media, with a 2-day-per-week WFO hybrid model in

Qualifications

• 7+ years in internal or corporate communications, employer branding or related role.
• Excellent writing, editing and storytelling with the ability to adapt messages for different audiences.
• Experience supporting senior leaders with communication materials and presentations.
• Strong stakeholder management and collaboration in a matrix organisation.
• Excellent project management skills and ability to balance multiple priorities.
• Experience creating engaging digital and visual content using PowerPoint, Canva; Illustrator/Photoshop a plus.

Responsibilities

• Deliver communication plans that support business priorities and employee engagement.
• Translate business strategy into clear, engaging employee narratives.
• Own and maintain the site editorial calendar; manage internal channels and newsletters.
• Draft executive communications including emails, blogs, speeches and leadership presentations.
• Develop presentations and visual content using PowerPoint, Canva; coordinate with designers and partners.
• Create toolkits and cascade materials for managers as required.
• Support town halls, ERG activities, CSR and wellbeing initiatives through communications.
• Capture and share stories celebrating people and business achievements.
• Measure effectiveness, gather feedback and drive improvements.
• Collaborate with HR, Talent Acquisition, and global communications teams.

Skills

Writing

Editing

Storytelling

Stakeholder management

Project management

Cross-functional collaboration

Communication strategy

Tools

PowerPoint

Canva

Illustrator

Photoshop

Job description

Company Description

Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's people first approach is award-winning; World's Best Workplaces™ 2024 (Fortune Global Top 25), Great Place To Work™ in 24 countries, and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site and Glassdoor to understand why.

Check out Experian Life on social or explore our Careers Site (experian.com/careers) to understand why.

Job Description

The Internal Communications & Brand Specialist will play a key role in bringing this to life. Working closely with leaders, HR and global communications teams, the role will develop compelling stories, deliver communication campaigns and help create a consistent employee and employer brand experience. It is a hands-on specialist role that combines strategic thinking with excellent execution and content creation.

Key Responsibilities Internal Communications & Employee Engagement

• Deliver communication plans that support business priorities, organisational change and employee engagement.
• Translate business strategy and complex topics into clear, engaging employee-focused narratives.
• Own and maintain the site editorial calendar
• Manage internal communication channels and produce high-quality content for newsletters and campaigns.
• Draft executive communications including emails, blogs, articles, speeches, talking points and leadership presentations.
• Develop engaging presentations, visual assets and digital content using PowerPoint, Canva and other communication tools.
• Coordinate multimedia and campaign assets with designers and external partners when required.
• Develop communication toolkits and manager cascade materials where required.
• Support town halls, leadership visits, ERG activities, CSR and wellbeing initiatives through end-to-end communications.
• Capture and share stories that celebrate people, innovation and business achievements.
• Measure communication effectiveness, gather feedback and recommend improvements.
• Build trusted relationships across HR, Talent Acquisition, Site Leadership and Global Communications.

Employer Brand & External Communications

• Support delivery of the employer brand strategy in alignment with Experian's global brand strategy.
• Create content for social media, conferences, awards, thought leadership and media opportunities.
• Ensure all communications reflect Experian's brand standards and governance.
• Acts with an enterprise mindset, balancing local priorities with the wider Experian strategy.
• Communicates with clarity, empathy and credibility.
• Demonstrates creativity while maintaining high standards of quality and brand consistency.
• Champions inclusion and helps create an engaging employee experience.

Success Measures

• High-quality, timely communication that supports business priorities.
• Strong employee engagement and leadership visibility.
• Strong alignment with Experian's GDC, regional and global communications teams as well as consistent application of Experian's global brand and communication standards.
• You will be reporting to the Managing Director
• The company requires you to WFO 2 days a week as its Hybrid mode.

Qualifications

• We require you to have 7+ years of experience in internal communications, corporate communications, employer branding or a related communications role.
• You should have excellent writing, editing and storytelling skills with the ability to adapt messages for different audiences.
• Experience supporting senior leaders with communication materials and presentations.
• Strong stakeholder management and collaboration skills within a matrix organisation.
• Excellent project management skills, balancing multiple priorities.
• Experience creating engaging digital and visual content using PowerPoint, Canva or similar tools.
• We consider working with designer tools as Illustrator and Photoshop an advantage.

Desirable Experience

• Experience in a global or multinational organisation.
• Experience supporting change or transformation communications.
• Knowledge of employer branding, social media and internal communication platforms.
• Experience within technology, shared services or Global Delivery Centre environments.

Additional Information

Experian is also proud to be an Equal Opportunity and Aff… If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

Benefits

Experian care for employee's work life balance, health, safety and wellbeing. In support of this endeavor, we offer best-in-class family well-being benefits, enhanced medical benefits and paid time off.

Experian Careers - Creating a better tomorrow together