Manager-Managing Funds/Investor Services Operations

Spectral Consultants; Bengaluru; On-site; INR 2,500,000 - 4,500,000; Full time

Job summary

Spectral Consultants seeks an Investor Services Manager to lead the team responsible for end-to-end investor lifecycle across private equity, credit, real estate, and hedge fund clients. In this middle-management, client-facing role, you will own the investor register, set service standards, and act as the main escalation point for fund managers and limited partners.

Key duties include onboarding and AML/KYC/CRS screening, capital calls and distributions, portal administration, and regular

Qualifications

• 8+ years of experience in investor services, transfer agency, fund administration, or private fund investor relations.
• 2+ years of direct supervisory or team-leading experience.
• Bachelor’s degree in Finance, Accounting, Economics, or a related field.
• Strong understanding of private fund structures, capital calls, distribution mechanics, and AML/KYC/FATCA/CRS requirements. Advanced MS Excel skills.

Responsibilities

• Lead end-to-end investor onboarding and AML/KYC/PEP screening.
• Review and release capital calls and distributions; manage subscriptions, redemptions, transfers.
• Administer investor portal; manage AMLCO reporting; support Schedule K-1/K-3 distribution.
• Lead client service reviews; enforce fraud prevention controls; support SOC 1/internal audits.
• Oversee investor register and set service standards; act as escalation point for fund managers and LPs.

Skills

Investor services

Transfer agency

Fund administration

Private fund investor relations

Team leadership

MS Excel

Education

Bachelor's degree

Tools

Fund administration software

Investor portals

Wire transfer processing

Banking controls

Job description

We are seeking an Investor Services Manager to lead the team responsible for the end-to-end investor lifecycle across our private equity, credit, real estate, and hedge fund clients. In this middle-management, client-facing role, you will take ownership of the investor register, set service standards, and act as the main escalation point for fund managers and limited partners.

Key Responsibilities:

• Team Leadership: Manage a team of specialists; oversee workload allocation, capacity planning, and career development.
• Onboarding & Compliance: Oversee end-to-end investor onboarding, subscription document review, AML/KYC/PEP screening, and FATCA/CRS self-certification (W-8/W-9).
• Capital Activity: Review and release capital call and distribution notices. Oversee subscriptions, redemptions, and transfers for open/closed-ended structures.
• Reporting & Portals: Administer the investor portal, manage periodic AMLCO reporting, and support the annual Schedule K-1/K-3 distribution process.
• Client Relations & Controls: Lead regular client service reviews, maintain rigorous fraud prevention controls (bank callbacks), and support SOC 1 / internal audits.

Required Qualifications:

• Experience: 8+ years of experience in investor services, transfer agency, fund administration, or private fund investor relations.
• Leadership: 2+ years of direct supervisory or team-leading experience.
• Education: Bachelor’s degree in Finance, Accounting, Economics, or a related field.
• Technical Skills: Strong understanding of private fund structures, capital calls, distribution mechanics, and AML/KYC/FATCA/CRS requirements. Advanced MS Excel skills.

Preferred Qualifications:

• Experience with specialized fund administration software or investor portals.
• Hands-on wire transfer processing and banking control knowledge.
• Exposure to offshore fund structures (Cayman Islands, BVI).