Institutional Equity Division - Sr Manager, Investor Services

Morgan Stanley; Bengaluru; On-site; INR 2,500,000 - 4,200,000; Full time

Job summary

Morgan Stanley in Bengaluru seeks a Senior Manager to oversee day-to-day Investor Services, process investor activity, and keep management updated on operational issues. The role emphasizes accuracy, AML compliance, and timely handling of investor communications across multiple time zones.

Key responsibilities include opening investor accounts in line with fund documentation and regulations, generating MIS reports, and maintaining comprehensive fund records while ensuring SLAs are met for each

Qualifications

• Experience in investor servicing or financial services is preferred.
• Strong analytical and administrative skills with accuracy.
• Ability to work in a virtual, multi-time-zone team.

Responsibilities

• Monitor receipt of client and investor information via fax and email.
• Process investor activity accurately and timely and open accounts as required.
• Handle investor queries and provide statements and documentation.
• Produce MIS and internal reports; maintain orderly fund records.
• Keep management apprised of operational issues across locations.

Skills

Attention to detail

Accuracy under pressure

Time zone coordination

Education

Third level qualification in business or numerical discipline

Job description

Job Summary

Investor Services, Senior Manager, Fund Services

We re seeking someone to join our team as Senior Manager who will be responsible to provide for Day to Day Investor Services, processing investor activirty and keeping management appraised of operational issues.

Responsibilities

Service Delivery

• Monitor the receipt of client and investor information through fax and email.
• Ensure that all investor activity is processed in a timely and accurate manner.Open new investor accounts ensuring compliance with the fund documentation, anti-money laundering requirements, statutory regulations and company policies and procedures. Process investor transactions in line with the fund documentation, anti-money laundering requirements, statutory regulations and company policies and procedures.
• Ensure that all follow up queries to investors are handled in an appropriate manner.
• Handle routine email and fax queries from investors and fund managers in a professional and prompt manner, escalating where appropriate.
• Provide investors and their nominees with statements, contract notes and other documentation.
• Produce MIS and other internal operational reports that assist in the effective operation of the team.
• Ensuring that the records of the fund are maintained in a complete and organised manner.
• Keep management in Mumbai, Westchester and Dublin appraised of operational issues.
• All of the above should be carried out in compliance with the Service Level Agreements agreed with each client.

Compliance

• A detailed knowledge of the offering documentation for the funds being serviced.
• A thorough knowledge of the regulations that pertain to the domicile of the fund being serviced.
• A thorough knowledge of our internal policies and procedures. Particular emphasis is required on all matters relating to Anti-Money laundering controls.

What youll bring to the role

• 7 to 9 years prior work experience - preferably in financial services and with Investor servicing. Knowledge of hedge fund processing is a strong advantage.
• Good administrative and organisational skills with a particular focus on accuracy and attention to detail.
• An ability to work under pressure and an ability to cope with increased work loads at month-end.
• An ability to work as part of a virtual team that is spread across different time zones and geographies.
• An ability to use key financial systems and other IT tools.
• A third level qualification - preferably in a business or numerical discipline

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.