Job Description
Manager - Logistics Operations South Branch
Location - Chennai
The Manager - Logistics Operations is responsible for end-to-end warehousing and secondary transportation operations for the South Branch, ensuring products are stored and distributed efficiently while delivering required customer service levels at an optimized logistics cost .
The role manages logistics operations across a multi-state network spanning approximately 5-6 states , covering the complete flow from storage at warehouses/CFAs through secondary transportation to distributors and customers .
As a key branch leadership role , the position has significant responsibility for logistics cost, service, capacity and operational performance across both warehousing and transportation.
Key Responsibilities
Warehousing Operations
- Manage warehouse/CFA operations across the assigned geography, ensuring efficient storage and movement of goods.
- Support the identification, evaluation and setup of warehouses/CFAs based on business volumes, network requirements, service expectations and cost.
- Optimize warehouse capacity, layout, throughput, manpower deployment and operational productivity .
- Work closely with CFA/3PL partners to drive day-to-day operational performance and cost efficiency .
- Ensure appropriate inventory handling, hygiene, GMP and applicable food/product safety standards .
- Maintain operational readiness for internal, statutory, quality and global audits .
- Ensure adherence to applicable licenses, including FSSAI , regulatory requirements and operating procedures.
Secondary Transportation
- Manage secondary transportation from depots/warehouses to distributors and customers across the assigned geography, covering approximately 200 vehicles across the region.
- Plan transportation capacity based on business volumes, demand patterns and service requirements.
- Manage multiple transporters/3PL partners and ensure appropriate fleet availability and deployment .
- Drive vehicle utilization, transporter performance, turnaround time and overall transportation efficiency .
- Optimize routes, loads and fleet deployment to improve productivity and control freight costs .Manage day-to-day transportation disruptions and ensure continuity of customer service .
Cost & Service Optimization
- Own and manage key branch logistics costs across warehousing and transportation, including warehouse rentals, CFA costs, manpower, freight and transporter payments .
- Balance service, capacity and cost , ensuring customer requirements are met without compromising overall logistics economics .
- Analyze logistics costs and operational KPIs to identify cost leakages, productivity opportunities and areas for improvement.
- Partner with CFAs, transporters and 3PL providers on commercials, performance improvement and cost optimization .
Projects, Innovation & Continuous Improvement
- Lead and support new logistics and warehousing projects , including network changes, new warehouse/CFA setups, transportation initiatives and operational transitions.
- Identify and implement innovative solutions to improve warehouse productivity, transportation efficiency, service levels and logistics cost .
- Drive continuous improvement through process redesign, automation, digital tools, data and new ways of working.
- Evaluate emerging logistics practices and technologies and assess their applicability to branch operations.
- Partner with central Supply Chain, Warehousing, Procurement and other teams to execute logistics transformation and productivity initiatives .
Partner & Stakeholder Management
- Manage relationships with CFAs, transporters, 3PL partners and other logistics service providers.
- Support evaluation, onboarding and transition of new logistics partners.
- Partner closely with Sales, Supply Chain, Customer Service, Finance, Procurement, Quality and other internal stakeholders.
- Manage operational challenges across the multi-state network, ensuring timely resolution while balancing service and cost.
Candidate Profile
Relevant Industries - In Order of Preference
- FMCG / Food & Beverages - strongly preferred
- Consumer Goods
- E-commerce
- Quick Commerce
- Modern Retail
- Other high-volume distribution-led businesses
Prior FMCG/food experience would be advantageous. However, strong candidates from adjacent sectors with comparable logistics scale and complexity can also be considered.
Experience & Capabilities
The ideal candidate should bring:
- Strong understanding of secondary transportation and distribution logistics , preferably across a multi-location or regional network .
- Hands-on experience in transporter management, fleet planning, capacity management, vehicle deployment and transportation cost management .
- Good understanding of warehouse operations , including capacity, layout/des