Manager-Learning & Development

Cognizant; Hyderabad; On-site; INR 1,200,000 - 2,200,000; Full time

Job summary

Cognizant in Hyderabad seeks an experienced leader to drive strategic transformation across business functions. You will apply Six Sigma, automation, and AI/Gen AI to deliver measurable cost savings and efficiency gains in a techno-functional role.

Collaborate with global teams, define KPIs, and mentor colleagues while promoting governance and standardization through robust process documentation and governance frameworks.

Qualifications

• Experience in process excellence, operations transformation, or related domains.
• Certified Six Sigma Black Belt or equivalent.
• Proven success in delivering high-impact projects with measurable cost or efficiency gains.
• Hands-on experience with automation tools (UiPath, Automation Anywhere, Power Automate).
• Exposure to AI and Gen AI technologies, including practical applications in business operations.
• Strong analytical, problem-solving, and stakeholder management skills.
• Ability to work in agile environments and manage multiple priorities.
• Excellent communication and presentation skills.

Responsibilities

• Lead and execute process improvement projects using Six Sigma, Lean, and other continuous improvement methodologies.
• Identify and implement automation opportunities using RPA, low-code/no-code platforms, and AI-based solutions.
• Drive AI and Generative AI (Gen AI) initiatives to enhance operational efficiency.
• Collaborate with cross-functional teams to define KPIs, track performance, and ensure delivery of quantifiable savings.
• Develop and maintain process documentation, SOPs, and governance frameworks to ensure compliance and standardization.
• Mentor and coach junior team members to build internal capabilities in process excellence.
• Engage with business and technology stakeholders to align process transformation goals with strategic objectives.

Education

Graduate (Bachelor’s / Master’s)

Advanced certifications preferred

Tools

UiPath

Automation Anywhere

Power Automate

Job description

Location: Hyderabad, TS (or as per business requirements)

Education: Graduate (Bachelor’s / Master's degree); Advanced certifications preferred

Work Model: Work from Office (5 Days)

Domain: T&S

Certification: LSS GB & BB

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Position Summary:

We are seeking a dynamic and experienced personto lead strategic transformation initiatives across business functions. The ideal candidate will bring a strong foundation in Six Sigma, process automation, and AI/Gen AI technologies, with a proven track record of delivering impactful projects and measurable cost savings. This role requires a techno-functional mindset and the ability to drive innovation through data-driven decision-making.

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Key Responsibilities:

• Lead and execute process improvement projects using Six Sigma, Lean, and other continuous improvement methodologies.
• Identify and implement automation opportunities using RPA, low-code/no-code platforms, and AI-based solutions.
• Drive AI and Generative AI (Gen AI) initiatives to enhance operational efficiency, including use cases such as summarization, transcript analysis, and intelligent automation.
• Collaborate with cross-functional teams to define KPIs, track performance, and ensure delivery of quantifiable savings.
• Develop and maintain process documentation, SOPs, and governance frameworks to ensure compliance and standardization.
• Mentor and coach junior team members to build internal capabilities in process excellence.
• Engage with business and technology stakeholders to align process transformation goals with strategic objectives.

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Required Skills & Qualifications:

• Experience in process excellence, operations transformation, or related domains.
• Certified Six Sigma Black Belt or equivalent.
• Demonstrated success in delivering high-impact projects with measurable cost or efficiency gains.
• Hands‑on experience with automation tools (e.g., UiPath, Automation Anywhere, Power Automate).
• Exposure to AI and Gen AI technologies, including practical applications in business operations.
• Strong analytical, problem‑solving, and stakeholder management skills.
• Ability to work in agile environments and manage multiple priorities.
• Excellent communication and presentation skills.

Preferred Attributes:

• Experience in global process deployments and managing cross-functional teams.
• Familiarity with AI governance, model assurance, and responsible AI practices.
• Understanding of techno‑functional workflows, bridging business needs with technical solutions.