The Assistant Commercial Manager (Hotel Partners) is responsible for developing, maintaining, and expanding long-term relationships with assigned hotels. This role ensures partner satisfaction, drives RevPar growth, and achieves sales/revenue targets for the assigned portfolio. This is an individual contributor role with high ownership and stakeholder management.
Key Responsibilities
Revenue Optimization & Pricing Strategy
- Optimize room pricing using dynamic strategies for all the assigned hotels.
- Ensure rate parity across OTAs, direct channels, and other online platforms.
- Leverage OTA-specific promotional levers such as Deals of the Day, Mobile Discounts, Gateway Deals, and Preferred Partner status to increase visibility and sales.
Market & Competitor Analysis
- Monitor competitive pricing, promotions, and market trends across micro-markets.
- Recommend adjustments to pricing and offers based on current competitor activity and market conditions.
- Maintain comprehensive and up-to-date listings on all relevant OTA channels (e.g., Booking.com, MakeMyTrip, Expedia, Agoda, Trivago, GHA, Yatra, EaseMyTrip, Cleartrip).
- Regularly audit listing completeness - photos, descriptions, rates, policies, and availability to ensure optimal positioning and conversion rates.
- Ensure rate parity across OTAs, direct channels, and other online platforms.
- Collaborate with OTAs for enhanced content and promotions.
- Conduct structured monthly review meetings with hotel partners to discuss performance, listing health, promo effectiveness, and evolution of OTA levers usage.
- Provide weekly performance updates to hotel partners, including booking trends, channel contributions, rate competitiveness, and suggested actions for sales improvement.
- Offer consultative support to hotel teams on optimizing OTA presence, pricing strategies, review management, and promotions.
What are we looking for -
- Bachelor’s degree in Business, Hospitality, Marketing, or related field (preferred).
- Minimum 2 years of experience in OTA Management, business development, or sales, preferably in the hospitality or service sector.
- An analytical mindset with the ability to interpret data and market trends.
- Relationship management, negotiation, and presentation skills.
- Good verbal and written communication abilities.
- Strategic thinking with a proactive, target-driven approach.
- Experience with CRM and sales management tools
- Willingness to travel to client sites or industry events, as needed.