Commercial Head

Treebo Hotels; Bengaluru; On-site; INR 4,000,000 - 7,000,000; Full time

Job summary

Hotel Superhero.ai in Bengaluru seeks a Head – Commercial (Hotel Partners) to own commercial performance, retention, and growth of the hotel partner portfolio. You will lead a team of Revenue Managers, provide strategic direction, and act as a trusted advisor on revenue strategy, pricing, and growth for hotel owners.

The role requires strong data acumen, stakeholder management, and the ability to drive high-value partner relationships while achieving revenue targets and market leadership.

Qualifications

• 6–10 years of experience in commercial management, revenue management, or related fields within hospitality or OTAs.
• Proven leadership with teams and large client/property portfolios.
• Deep knowledge of OTA extranets, rate structures, and distribution channels.
• Strong analytical skills and ability to translate metrics into business actions.
• Excellent communication in English and Hindi (or regional languages).

Responsibilities

• Own overall revenue targets, RevPAR, occupancy, ADR, retention, and profitability across the partner portfolio.
• Lead, coach, and scale a team of Commercial/Revenue Managers.
• Establish SOPs and escalation processes; be the primary escalation point for strategic challenges.
• Oversee property onboarding to ensure rapid time-to-market.
• Ensure data integrity, system mappings, and channel manager configurations.
• Maintain 100% distribution visibility across targeted sales channels.

Skills

Leadership

Revenue management

OTA knowledge

Data analytics

Stakeholder management

English & Hindi

Tools

PMS

Channel management systems

OTA extranets

Job description

Hotel Superhero.ai, is on a mission to turn small hotels into big businesses. As the world’s first AI-powered hotel management system, we empower hoteliers to run operationssmarter, deliver exceptional guest experiences, and grow profits: all from a single, seamless platform. Simple, powerful, and affordable, Hotel Superhero.ai brings together everything a hotel needs. Already trusted by 1000+ hotels across India, we make sure every property, whether a boutique hotel, hostel,

or guest house, has access to Higher Profits. Happier Guests. Smarter Ops.

About the Role

We are looking for a Head – Commercial (Hotel Partners) to own the commercial performance, retention, and growth of Hotel Superhero’s hotel partner portfolio. This is a high-ownership leadership role responsible for ensuring that our hotel partners achieve strong

revenue performance while building long-term, high-value relationships with Hotel Superhero. You will lead a team of Revenue Managers who manage the day-to-day revenue operations for partner hotels.

Your role will be to provide strategic direction, drive portfolio-level performance, strengthen partner relationships, and identify opportunities to grow the business. You will be the senior commercial point of contact for key hotel partners and will act as a trusted advisor to

hotel owners on revenue strategy, market opportunities, pricing, and overall business growth. The ideal candidate is commercially driven, comfortable working with data, strong in stakeholder management, and capable of building and leading a high-performing team

.

Core Mandates & Key Responsibilities

• Portfolio Revenue & Growth: Own overall revenue targets, RevPAR, occupancy, ADR, retention, and profitability across the assigned hotel partner portfolio.
• Team Leadership: Lead, coach, and scale a team of Commercial/Revenue Managers to execute end-to-end commercial operations with high quality and consistency.
• Process & Escalation Management: Establish operating rhythms, standard operating procedures (SOPs), and performance benchmarks while serving as the primary escalation point for strategic or complex partner challenges.
• Seamless Onboarding: Oversee property onboarding to ensure rapid time-to-market and full operational setup.
• Data Integrity: Guarantee accurate property data capture, system mappings, inventory distribution, and channel manager configurations.
• System Plumbing & Visibility: Ensure all partner hotels maintain solid system plumbing with 100% distribution visibility across all targeted sales channels.

3. OTA Optimization & Channel Excellence (Pillar 2)

• Polished Listings: Maintain high-quality listing hygiene, content integrity, and visual appeal across platforms like Booking.com, MakeMyTrip, Expedia, Agoda, and Yatra.
• Lever Optimization: Strategically deploy OTA levers, including USPs, visibility programs, preferred partner status, and targeted promotions.
• Market Intelligence: Translate OTA platform updates, demand trends, and competitive intelligence into actionable growth plans for partner properties.
• Day-to-Day Dynamic Pricing: Guide the team in executing daily pricing strategies based on demand patterns, local market dynamics, and seasonality.
• Rate Plans & Policies: Formulate robust rate plans, cancellation policies, and inventory strategies to maximize net yield.
• Rate Parity Management: Enforce strict rate parity across direct and third-party channels to protect partner brand value and optimize distribution channels.

5. Partner Communication Cadence & Relationship Management (Foundation)

• Structured Reviews: Drive execution of regular partner touchpoints and mandatory fortnightly business reviews covering performance metrics, pricing, OTA health, and growth roadmap.
• Trusted Business Advisory: Build deep, long-term relationships with hotel owners and decision-makers, demonstrating clear business ROI and aligning strategies to their growth goals.
• Proactive Retention: Track portfolio health signals to identify churn risks early and execute proactive

What We\'re Looking For

• 6–10 years of experience in commercial management, revenue management, account management, customer success, or business development within hospitality, travel tech, or OTAs.
• Proven leadership capability with experience managing teams and sizeable portfolios of client accounts or properties.
• Deep hospitality/OTA knowledge: Hands‑on familiarity with OTA extranets, rate structures, distribution channels, and property management/channel management systems.
• Strong commercial & analytical acumen: Comfort with data, performance reporting, price elasticity, and translating metrics into business recommendations.
• Relationship & Communication Skills: Excellent verbal and written communication in English and Hindi (or regional languages), with the ability to convey complex revenue strategies simply to hotel owners.
• High Ownership & Execution Mindset: Highly structured, proactive, and driven by targets and partner success.
• Willingness to travel to partner properties as needed.

What Success Looks Like

• Revenue & Performance: Sustainable RevPAR, ADR, and total revenue growth across all partner properties.
• Operational Hygiene: Flawless catalog execution, 100% rate parity compliance, and high OTA listing
• Partner Satisfaction & Retention: High partner retention rates backed by disciplined fortnightly
• Team Performance: A well-coached, high-performing commercial team operating with clarity and