Manager Inside Sales
SKF ISEAM
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Job summary
SKF India seeks a dynamic Head of Inside Sales in Pune to lead the Inside Sales function, drive profitable revenue growth, acquire customers, and expand market penetration.
You will build a high-performing team, implement scalable CRM processes, and partner with Field Sales, Marketing, Product Management, and Supply Chain to deliver data-driven sales excellence and predictable outcomes.
Strong leadership, coaching, and a track record of sustaining revenue growth are essential.
Qualifications
- Bachelor's degree in Engineering (MBA preferred).
- 8–18 years of experience in Industrial B2B Sales, Inside Sales, Business Development, or Commercial Excellence.
- Minimum 5 years of people leadership experience.
- Proven track record of delivering revenue growth and leading high-performing sales teams.
- Experience with CRM platforms (Salesforce, Dynamics 365, SAP CRM, etc.) and digital selling practices preferred.
Responsibilities
- Deliver annual revenue, margin, and growth targets.
- Build, lead, coach, and develop a high-performing Inside Sales team.
- Establish scalable inside sales processes, CRM discipline, pipeline management, and forecasting.
- Improve lead qualification, conversion rates, opportunity management, and sales productivity.
- Strengthen customer relationships through proactive engagement and structured account management.
Skills
Education
Tools
Job description
Job Description:
SKF started its operations in India in 1923. Today, SKF provides industry leading automotive and industrial engineered solutions through its five technology-centric platforms: bearings and units, seals, mechatronics, lubrication solutions and services. Over the years the company has evolved from being a pioneer ball bearing manufacturing company to a knowledge-driven engineering company helping customers achieve sustainable and competitive business excellence.
SKFs solutions provide sustainable ways for companies across the automotive and industrial sectors to achieve breakthroughs in friction reduction, energy efficiency, and equipment longevity and reliability. With a strong commitment to research-based innovation, SKF India offers customized value-added solutions that integrate all its five technology platforms.
To know more, please visit: www.skf.com/in
The industrial market in India is a dynamic and rapidly evolving sector that plays a crucial role in a company’s economic growth, with the manufacturing sector being the most diverse and promising. Industrial customers aim to improve operational efficiency while prioritising quality, reliability, and value collaborations that demonstrate a commitment to customer satisfaction and address their evolving needs.
Together, we re-imagine rotation for a better tomorrow.
By creating intelligent and clean solutions for people and the planet
Position Title: Manager Inside Sales
Reports To: Head Distribution Development, Inside Sales & Commercial Excellence ISEA
Role Type: Team Management
Location: Pune
The Head – Inside Sales will lead SKF Industrial Indias Inside Sales function to drive profitable revenue growth, customer acquisition, market penetration, and digital selling excellence. The role is responsible for building a high-performing inside sales organization that maximizes customer lifetime value through proactive customer engagement, CRM excellence, and data-driven sales management.
- Deliver annual revenue, margin, and growth targets through the Inside Sales organization.
- Drive customer acquisition, retention, upselling, cross-selling, and dormant customer activation.
- Expand market penetration across industrial segments and improve customer coverage.
- Build, lead, coach, and develop a high-performing Inside Sales team.
- Drive a performance culture through clear KPIs, coaching, and capability development.
- Develop succession plans and strengthen sales leadership capabilities.
- Establish scalable inside sales processes, CRM discipline, pipeline management, and forecasting.
- Improve lead qualification, conversion rates, opportunity management, and sales productivity.
- Standardize customer engagement, account planning, and sales cadence.
- Strengthen customer relationships through proactive engagement and structured account management.
- Enhance customer experience by ensuring timely follow-up, quotation management, and issue resolution.
- Leverage CRM, analytics, automation, and digital selling tools to improve sales effectiveness.
- Provide accurate sales forecasts, dashboards, and business insights to support decision-making.
- Monitor pipeline health, sales performance, and customer trends to identify growth opportunities.
- Collaborate closely with Field Sales, Distribution Sales, Marketing, Customer Service, Product Management, and Supply Chain to drive business growth.
- Revenue & Margin Achievement
- New Customer Acquisition & Customer Retention
- Pipeline Coverage & Forecast Accuracy
- Lead-to-Order & Opportunity Win Rate
- Customer Engagement & Satisfaction
- Team Productivity & Capability Development
- Bachelors degree in Engineering; MBA preferred.
- 8–18 years of experience in Industrial B2B Sales, Inside Sales, Business Development, or Commercial Excellence.
- Minimum 5 years of people leadership experience.
- Proven track record of delivering revenue growth and leading high-performing sales teams.
- Experience with CRM platforms (Salesforce, Dynamics 365, SAP CRM, etc.) and digital selling practices preferred.
- Strategic Sales Leadership
- Business & Commercial Acumen
- Customer Relationship Management
- CRM & Sales Analytics
- Pipeline & Forecast Management
- Digital Selling & Sales Transformation
- Data-Driven Decision Making
- Coaching, Collaboration & Change Leadership
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