India Service Sales Manager

Gruppo SKF; Pune District; On-site; INR 1,400,000 - 2,100,000; Full time

Job summary

SKF India seeks a Senior Service Sales Leader to drive growth in East India, focusing on Pune and surrounding regions. You will develop strategic accounts with plant and maintenance leaders and lead a high-performing service sales team to deliver value through reliability and maintenance contracts.

You will partner with operations, reliability engineers, and supply chain to expand service offerings, improve equipment uptime, and optimize lifecycle costs while ensuring customer satisfaction and

Qualifications

• Bachelor’s degree in mechanical, industrial, production, electrical or related engineering discipline or MBA.
• 8-10 years of experience in Industrial Sales, Service Sales, Reliability Services, Asset Management, or Aftermarket Business from a metal industry is preferred.
• Proven track record in selling maintenance contracts, reliability solutions, industrial services, or aftermarket solutions.
• Experience with rotating equipment, machine tools, spindles, bearings, condition monitoring, predictive maintenance, or industrial reliability programs is highly preferred.

Responsibilities

• Develop and execute annual business plans to achieve service orders, revenue, and profitability targets.
• Drive growth of Reliability Services, Predictive & Preventive Maintenance Programs, AMC/CMC, and related service offerings.
• Increase service contract penetration within installed customer base and lead a Service Sales team.
• Coach team on value-based selling, contract negotiation, lifecycle service selling, and key account management.

Skills

Service Sales

Account Management

Leadership

Education

MBA

Bachelor's in Mechanical Engineering

Job description

Contract type: Permanent

Location: Pune, IN

Location: East India

About SKF

SKF started its operations in India in 1923. Today, SKF provides industry leading automotive and industrial engineered solutions through its five technology-centric platforms: bearings and units, seals, mechatronics, lubrication solutions and services. Over the years the company has evolved from being a pioneer ball bearing manufacturing company to a knowledge-driven engineering company helping customers achieve sustainable and competitive business excellence.

SKF's solutions provide sustainable ways for companies across the automotive and industrial sectors to achieve breakthroughs in friction reduction, energy efficiency, and equipment longevity and reliability. With a strong commitment to research-based innovation, SKF India offers customized value-added solutions that integrate all its five technology platforms.

Together, we re-imagine rotation for a better tomorrow.

By creating intelligent and clean solutions for people and the planet

JOB DESCRIPTION

Reports To: Head Services India

Role Type: Team Management

Location: East India

Job Responsibilities

Business Growth & Service Sales Leadership

• Develop and execute annual business plans to achieve service orders, revenue, and profitability targets.
• Drive growth of: Reliability Services, Predictive & Preventive Maintenance Programs, Annual Maintenance Contracts (AMC), Comprehensive Maintenance Contracts (CMC), Spindle Repair & Remanufacturing Services, Bearing Remanufacturing Services, Condition Monitoring Solutions, Asset Health Audits , Vibration Analysis Services, Lubrication Management Programs , On-site Maintenance Support Contracts
• Increase service contract penetration within installed customer base.
• Develop service offerings that improve equipment uptime, reliability, and total cost of ownership.
• Drive strategic aftermarket growth through customer lifecycle management.

Key Account Management

• Develop strategic account plans for priority customers.
• Build relationships at multiple levels including :Plant Managers, Maintenance Managers, Reliability Managers, Engineering Heads , Procurement Leaders ,Operations Directors
• Conduct executive business reviews and identify growth opportunities.
• Manage customer escalations and ensure high satisfaction levels.
• Lead and develop a high-performing Service Sales team.
• Set clear goals, performance expectations, and development plans.
• Coach team members on: Value-based selling, Reliability consulting ,Contract negotiation, Key account management, Lifecycle service selling
• Conduct regular performance reviews and talent assessments.
• Build succession plans and develop future sales leaders.
• Foster a culture of customer centricity, accountability, and continuous improvement.

Cross Functional Collaboration

• Partner with Service Operations, Reliability Engineers, Segment teams, and Supply Chain teams.
• Ensure seamless delivery of service commitments.
• Support development of new service offerings and commercial models.
• Drive continuous improvement initiatives to enhance customer experience.

Metrics:

• Reliability Engineering Concepts
• Asset Lifecycle Management
• Predictive Maintenance
• Condition Monitoring
• Vibration Analysis Awareness
• Machine Tool Spindle Applications
• Bearing Technology & Remanufacturing
• Maintenance Excellence
• Service Business Management
• Consultative Selling
• Contract Negotiation
• Strategic Account Management
• Value Selling
• Business Planning
• Team Development
• Coaching & Mentoring
• Strategic Thinking
• Stakeholder Management
• Customer Centricity

Candidate Profile

• Bachelor’s degree in mechanical, Industrial, Production, Electrical or related Engineering discipline or MBA
• 8-10 years of experience in Industrial Sales, Service Sales, Reliability Services, Asset Management, or Aftermarket Business from a metal industry is preferred.
• Proven track record in selling maintenance contracts, reliability solutions, industrial services, or aftermarket solutions.
• Experience with rotating equipment, machine tools, spindles, bearings, condition monitoring, predictive maintenance, or industrial reliability programs is highly preferred.

SKF has been around for more than a century and today we are one of the world’s largest global suppliers of bearings and supporting solutions for rotating equipment. With more than 40,000 employees in around 130 countries, we are truly global. Our products are found everywhere in society. In fact, wherever there is movement, SKF’s solutions might be at work. This means that we are an important part of the everyday lives of people and companies around the world. See more, at www.skf.com.