Manager-II - Partnership Distribution SC

ICICI Prudential Life Insurance; Mumbai; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

ICICI Prudential Life Insurance in Mumbai is seeking a Manager-II for Partnership Distribution SC to build and manage partner relationships, drive business and monitor performance through MIS. You will liaise with partner staff, train on products/processes, resolve partner/customer queries, and coordinate with cross-functional teams to ensure a superior customer experience.

The role emphasizes strong collaboration with partners, target attainment, and proactive issue resolution to sustain growth

Responsibilities

• Build and manage relationships with partners to maximize business opportunity.
• Drive business by liaising with partner staff and ensure target achievement.
• Assist and train partner staff on products and processes through training interventions and/or joint field calls.
• Timely track sales performance through MIS to ensure business efficiency and compliance.
• Handle escalations by resolving queries raised by partners and customers with prompt response.
• Engage and coordinate with cross-functional teams for seamless service delivery and superior customer experience.

Job description

Manager-II - Partnership Distribution SC

• Build and manage relationshipswith partners to maximize business opportunity
• Drive business by liaising withpartner staff and ensure target achievement
• Assist and train partner staffon products and process through periodical training interventions and/orjoint field calls
• Timely track sales performancethrough various organizational metrics / MIS to ensure business efficiencyand adherence to quality and compliance
• Handle escalations by resolvingqueries raised by partners and customers by ensuring a prompt response
• Engage and coordinate withvarious cross functional teams for seamless service delivery and provide asuperior customer experience