Manager, HR Systems

McDonald's Restaurants Limited; Hyderabad; On-site; INR 1,800,000 - 3,000,000; Full time

Job summary

McDonald’s Hyderabad is seeking an experienced SAP SuccessFactors Functional Solutions Consultant to own Total Rewards processes and SAP SF solutions, partnering with People Solutions, Technology, AMS and business stakeholders to drive design, governance, and continuous improvement.

The role requires strong SAP SF expertise in Compensation, Variable Pay, Employee Central and related HR processes, with a consultative mindset to translate business requirements into scalable solutions while

Qualifications

• 8-10 years HR technology experience.
• Minimum 5+ years hands-on SAP SuccessFactors experience.
• Strong knowledge of Total Rewards processes including Compensation Planning, Merit Reviews, Bonus Planning, Variable Pay, Compensation Guidelines, Salary Structures, Job Architecture, Workforce Rewards Programs
• Experience supporting global HR organizations and complex stakeholder environments.
• SAP SuccessFactors Compensation certification (preferred).
• Employee Central certification (preferred).
• Experience with SAP Joule and AI-enabled HR capabilities.

Responsibilities

• Own functional solution design for Total Rewards within SAP SuccessFactors.
• Translate business requirements into functional designs, solution recommendations and configuration requirements.
• Partner with People Solutions and business stakeholders to understand strategic priorities and technology needs.
• Provide solution advisory and impact assessments for business initiatives and production issues.
• Evaluate solution options, trade-offs, risks and downstream process impacts.
• Support SIT, UAT, defect triage, validation and sign-off activities.
• Participate in SAP SuccessFactors release assessments and regression testing.

Skills

SAP SuccessFactors

Total Rewards

HR Technology

Requirements gathering

Stakeholder management

Change management

Education

Bachelor's degree in HR/IS

SAP SuccessFactors Certification

Tools

SAP Joule

MDF Objects

Workflows

Job description

Job Description:

About McDonald’s:

One of the world’s largest employers with locations in more than 100 countries, McDonald’s Corporation has corporate opportunities in Hyderabad. Our global offices serve as dynamic innovation and operations hubs, designed to expand McDonald's global talent base and in-house expertise. Our new office in Hyderabad will bring together knowledge across business, technology, analytics, and AI, accelerating our ability to deliver impactful solutions for the business and our customers across the globe.

SAP SuccessFactors Functional Solutions Consultant (Total Rewards)

We are seeking an experienced SAP SuccessFactors Functional Solutions Consultant to support the Total Rewards (TR) functional vertical within People Experience Functional Solutions Team.

This role will serve as the primary functional partner for Total Rewards processes and SAP SuccessFactors solutions, partnering with People Solutions, Technology, AMS and business stakeholders to drive solution design, platform governance, enhancements, releases and continuous improvement initiatives.

The ideal candidate combines strong SAP SuccessFactors expertise with business process knowledge in Compensation, Variable Pay, Benefits, Workforce Rewards and related HR processes. The role requires a highly consultative individual who can translate business requirements into scalable functional solutions while balancing user experience, governance, data integrity and operational sustainability.

Key Responsibilities

Functional Solution Ownership

• Act as the Functional Solutions SME / Lead for Total Rewards processes within SAP SuccessFactors.
• Translate business requirements into functional designs, solution recommendations and configuration requirements.
• Partner with People Solutions and business stakeholders to understand strategic priorities and technology needs.
• Provide solution advisory and impact assessments for business initiatives, enhancements and production issues.
• Evaluate solution options, trade-offs, risks and downstream process impacts.

SAP SuccessFactors Expertise

• Support and enhance SAP SuccessFactors Compensation, Variable Pay, Employee Central, MDF Objects, Workflows, Business Rules and Reporting capabilities.
• Review configuration changes proposed by AMS Team and vendors.
• Participate in design workshops and requirements gathering sessions.
• Support quarterly and annual compensation planning cycles.
• Ensure adherence to global design standards and platform governance principles.

Requirements & Change Management

• Lead business requirement discussions and convert requirements into detailed functional specifications.
• Perform impact assessments across systems, integrations, security, reporting and downstream processes.
• Support Change Requests (CRs), enhancement requests and project initiatives.
• Collaborate with Technology teams to ensure high-quality delivery and implementation.

Testing & Release Management

• Support SIT, UAT, defect triage, validation and business sign-off activities.
• Participate in SAP SuccessFactors release assessments and regression testing.
• Analyze new SAP releases to identify opportunities and impacts for Total Rewards processes.
• Ensure production readiness before deployment.

Stakeholder Management

• Serve as a trusted advisor to Total Rewards Solution Delivery Team, People Solutions COE, Global Process Owners, Technology Teams, Data Governance Teams
• Facilitate discussions and drive alignment across cross‑functional teams.
• Communicate risks, issues, dependencies and recommendations to leadership.

Continuous Improvement

• Identify opportunities to simplify processes, improve employee and manager experience and enhance platform capabilities.
• Support AI, automation, reporting and process optimization initiatives where applicable.
• Contribute to future‑state platform roadmaps and transformation programs.

Qualifications

Functional Experience

• 8-10 years of HR Technology experience.
• Minimum 5+ years hands‑on experience in SAP SuccessFactors.
• Strong understanding of Total Rewards business processes including Compensation Planning, Merit Reviews, Bonus Planning, Variable Pay, Compensation Guidelines, Salary Structures, Job Architecture, Workforce Rewards Programs
• Experience supporting global HR organizations and complex stakeholder environments.

Strong experience in Compensation, Variable Pay, Employee Central, Business Rules, Workflows, MDF Framework, Role‑Based Permissions (RBP) optional, Reporting & Analytics optional, Integration impact assessment

Preferred:

• SAP SuccessFactors Compensation certification.
• Employee Central certification.
• Experience with SAP Joule and AI‑enabled HR capabilities.

Skills & Competencies

Functional & Consulting Skills

• Requirements gathering and analysis
• Functional solution design
• Business process mapping
• Gap analysis
• Change impact assessment
• Root cause analysis

Stakeholder Management

• Strong executive and stakeholder communication skills.
• Vendor and AMS management experience.
• Experience presenting recommendations and risks to senior stakeholders.

Delivery & Execution

• Strong ownership mindset.
• Ability to manage multiple priorities simultaneously.
• Attention to detail with a focus on quality and governance.
• Structured problem‑solving and analytical thinking.

Preferred Background

Experience working with:

• Global HR transformation programs.
• Multi‑country SuccessFactors deployments.
• Compensation cycle support.
• HR Operations and Shared Services organizations.
• Global consulting firms or large enterprise environments.

McDonald’s is the world’s leading global foodservice retailer with over 40,000 locations in over 100 countries. Approximately 95% of McDonald’s restaurants worldwide are owned and operated by independent local business owners. At McDonald’s, we lead through our values centered on inclusivity, service, integrity, community, and family. Here is your chance to get in on something special as we grow our corporate team in India and allow you to grow your career.