Manager - HR Operations

Placenet Consultants; Chennai; On-site; INR 1,800,000 - 3,000,000; Full time

Job summary

Placenet Consultants is seeking an experienced Manager HR Operations to lead Human Resources, Talent Acquisition, and Learning & Development across India and the Philippines. The role focuses on aligning HR strategies with business objectives, ensuring regulatory compliance, and improving employee engagement in Chennai.

Ideal candidate has 12+ years in HR, strong leadership, and proven ability to drive HR analytics, recruitment strategy, and learning programs across geographies.

Qualifications

• 12+ years of HR experience across HR operations, TA, and L&D.
• Experience managing multi-country HR operations across India and the Philippines.
• Master's degree in HR or related field preferred.

Responsibilities

• Oversee day-to-day HR operations across India and the Philippines.
• Lead end-to-end recruitment for technical, non-technical, and leadership roles.
• Develop and implement learning and development programs aligned with business goals.
• Lead HR strategy with senior management and drive stakeholder alignment.

Skills

Leadership

Communication

Stakeholder management

HR analytics

Employee engagement

Learning & Development

Global delivery / shared services

HR operations

Talent acquisition strategy

Education

Master's degree in Human Resources or related field

Job description

company focused on data analytics, business intelligence, and artificial intelligence (AI). The company helps businesses use their data to generate insights, improve decision-making, and support digital transformation.

Job Description: Manager HR Operations (India & Philippines)

Designation: Manager HR Operations (India & Philippines)
Department: Human Resources
Experience: 12+ Years
Location: chennai

Job Summary

We are looking for an experienced Manager HR Operations to lead and manage Human Resources, Talent Acquisition, and Learning & Development functions across India and the Philippines. The role will focus on aligning HR strategies with business objectives, ensuring regulatory compliance, improving employee engagement, strengthening talent acquisition, and driving employee development across both locations.

Key Responsibilities

1. Human Resources Operations

• Manage day-to-day HR operations across India and the Philippines.
• Ensure compliance with applicable labor laws, statutory requirements, and company policies in both countries.
• Drive employee engagement, retention, and organizational culture initiatives.
• Manage performance appraisal processes, employee development plans, and feedback mechanisms.
• Handle employee relations, grievances, disciplinary matters, and conflict resolution.
• Develop and implement HR policies, procedures, and best practices.
• Oversee the complete employee lifecycle, including onboarding, confirmations, promotions, transfers, and exits.
• Support workforce planning, organizational development, and HR reporting.

2. Talent Acquisition & Recruitment

• Lead end-to-end recruitment for technical, non-technical, and leadership positions across India and the Philippines.
• Develop recruitment strategies to attract quality talent while optimizing hiring costs and timelines.
• Manage recruitment teams, staffing partners, external vendors, and job portals.
• Work closely with business leaders to understand hiring requirements and workforce plans.
• Monitor recruitment metrics, including time-to-fill, cost-per-hire, offer acceptance ratio, and quality of hire.
• Drive employer branding and enhance candidate experience.
• Ensure compliance with recruitment policies and hiring standards.

3. Learning & Development

• Develop and implement learning and development strategies aligned with business objectives.
• Identify skill gaps and training needs in consultation with business leaders.
• Design and coordinate technical, functional, leadership, compliance, and behavioral training programs.
• Manage employee onboarding and induction programs.
• Evaluate training effectiveness through assessments, feedback, and learning outcome analysis.
• Promote continuous learning and professional development.
• Manage training budgets, learning platforms, certifications, and external training partners.

4. Leadership & Stakeholder Management

• Lead, mentor, and develop HR, Recruitment, and L&D teams across multiple locations.
• Collaborate with senior management and department heads to align HR strategies with business goals.
• Support business expansion, workforce planning, and organizational change initiatives.
• Ensure consistent employee experience while addressing local market requirements and regulatory differences.
• Analyze HR data and provide actionable insights to management.

Required Qualifications

• Master's degree in Human Resources or a related field preferred.
• Minimum 12 years of experience across HR Operations, Talent Acquisition, and Learning & Development.
• Experience managing multi-country HR operations, preferably across India and the Philippines.
• Strong understanding of employment regulations and labor laws in India and the Philippines.
• Experience in IT, ITES, Healthcare, BPO, or Shared Services environments preferred.

Required Skills

• Strong leadership, communication, and stakeholder management skills.
• Expertise in HR operations, recruitment strategy, and learning and development.
• Knowledge of HR analytics, reporting, and data-driven decision-making.
• Experience in employee engagement, retention, and culture transformation.
• Exposure to global delivery centers or shared services environments.
• HR, Talent Management, or Learning & Development certifications would be an advantage.

Interested candidates with strong experience in HR leadership, talent acquisition, and L&D across multiple geographies are encouraged to apply.