Manager - HR Compliance

Arthur J. Gallagher & Co.; Bengaluru; On-site; INR 1,200,000 - 1,800,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits

Career development opportunities

Collaborative culture

Job summary

Gallagher in India, part of Arthur J. Gallagher & Co., is seeking an experienced HR Labour Compliance Assistant/Deputy Manager. You will apply 10+ years of labour-law expertise to ensure compliant practices across IT/ITES, focusing on statutory filings, audits and advisory support for HR partners.

Reporting to the Head of Statutory Compliance in a collaborative, growth‑oriented environment with global reach and local impact.

Qualifications

• 10+ years in HR Labour Compliance with IT/ITES exposure.
• Up-to-date knowledge of central and state Indian labour laws.
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication; meticulous documentation.

Responsibilities

• Act as SME on Indian labour laws affecting IT/ITES sector.
• Monitor changes in labour legislation and assess impact.
• Provide guidance to HR partners, management and employees.
• Draft and update HR policies and handbooks for compliance.
• Conduct internal HR audits and coordinate external audits.
• Oversee contract labour compliance and licensing.
• Ensure timely statutory filings and record-keeping.
• Develop and deliver compliance training.
• Liaise with legal counsel on complex issues.

Skills

Labour compliance

HR policies

Audits & compliance

Stakeholder management

Regulatory knowledge

Job description

Introduction

Welcome to Gallagher in India - where expertise, technology, and purpose come together. Since 2006, Gallagher in India has supported global teams by delivering quality, service, and speed through deep expertise, smart technology, and specialized knowledge services. More than just an operations center, it's a place where careers grow through collaboration, continuous learning, and purposeful work. We drive efficiency, compliance, and innovation so our teams can focus on serving clients. If you enjoy solving problems and working with purpose, Gallagher is the place where you can grow and feel a sense of belonging.

Overview

As a global insurance brokerage, Gallagher seeks to provide the best service to its customers. The Gallagher Center of Excellence is a crucial component of our ability to provide industry-leading quality and customer service, helping our global teams serve our end customers better, meet regulatory requirements and improve speed to market.

The Gallagher Center of Excellence (GCoE) supports various divisions of Gallagher, providing premier service to our customers around the globe. The GCoE has grown into a team of more than 14,000 employees across four locations Kolhapur, Shimoga, Bengaluru, Pune, Kochi and Chandigarh providing reliable, fast and high-quality support to field staff.

Working at the GCoE gives you the opportunity to join a growing global organization. We offer our employees an unmatched professional environment to use their skills, improve their knowledge and deliver tangible results.

At Gallagher, we want to empower you to make a difference, take control and make an impact. Gallagher believes that all persons are entitled to equality in our employment opportunities.

How you'll make an impact

Responsibilities:

We are seeking an experienced and knowledgeable HR Labour Compliance Assistant/Deputy Manager to join our team HR Compliance Team in India. The ideal candidate will bring over 10 years of hands-on experience in labour compliance, a deep understanding of Indian labour laws, and a passion for fostering a fair, ethical, and compliant workplace. This position reports to the Head of Statutory Compliance.

Statutory Compliance & Advisory

• Act as the subject matter expert on Indian labour laws affecting the IT/ITES sector (including but not limited to: Factories Act, Shops & Establishments Act, Contract Labour (Regulation & Abolition) Act, Payment of Wages Act, Minimum Wages Act, Payment of Gratuity Act, EPF & Miscellaneous Provisions Act, Employees' State Insurance Act, Maternity Benefit Act, Sexual Harassment of Women at Workplace Act, Industrial Disputes Act, Apprentices Act).

• Monitor, interpret, and communicate changes in labour legislation and assess their impact on business operations.

• Offer expert guidance and recommendations to HR partners, management, and employees on all matters of labour compliance.

• Draft, review, and update HR policies, procedures, and employee handbooks to ensure alignment with statutory requirements.

Audits & Inspections

• Conduct regular internal audits of HR practices, records, and systems for compliance assurance.

• Coordinate and manage external audits and inspections by authorities such as the Labour Department, EPF, and ESI.

• Effectively respond to and resolve queries or issues raised during audits or inspections.

Contract Labour Management

• Oversee compliance in contract labour engagement, including contractor due diligence, documentation, and statutory remittances.

• Ensure proper licensing and registration for contractors and the establishment as needed.

Statutory Filings & Record Keeping

• Ensure timely and accurate submission of statutory filings, returns, and reports to government agencies.

• Meticulously maintain records of all compliance documentation, including licenses, registrations, challans, and inspection reports.

Risk Management & Mitigation

• Identify potential compliance risks and develop effective mitigation strategies.

• Handle labour disputes, grievances, and disciplinary matters in accordance with legal requirements.

• Liaise with legal counsel on complex labour law issues and litigation as needed.

Training & Awareness

• Develop and deliver training for HR teams, managers, and employees on compliance, ethics, and workplace policies.

• Promote a culture of compliance and ethical conduct across the organization.

Stakeholder Management

• Collaborate with internal stakeholders (HR, Finance, Legal, Operations) and external partners (regulatory authorities, consultants, legal advisors).

• Build and maintain strong relationships with regulatory bodies and agencies.

About you

Qualifications

• Minimum 10 years of progressive experience in HR Labour Compliance, with significant exposure to the IT/ITES sector in India.

• Demonstrated success in handling complex compliance issues, government inspections, and audits

• Comprehensive, up-to-date knowledge of central and state Indian labour laws

• Strong analytical and problem-solving skills

• Excellent written and verbal communication skills; ability to explain legal concepts clearly

• Meticulous attention to detail in documentation and compliance checks

• High ethical standards and professional integrity

• Proactive, self-driven, and capable of managing multiple projects independently

• Effective negotiation and influencing skills

Additional Information

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

• Competitive compensation

• Comprehensive benefits programs designed to support your well-being

• Career development opportunities and ongoing learning

• A collaborative, people-first culture with accessible leadership

• The opportunity to do meaningful work with global reach and local impact

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn't align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)