Manager - Fraud Prevention

Paytm; Dadri; Sur place; INR 1 500 000 - 2 200 000; Plein temps

Résumé du poste

Paytm is seeking a Manager to oversee ethics investigations, ensuring thorough, unbiased reviews while maintaining strict confidentiality. The role requires coordinating with HR, legal and senior leadership to align policies and mitigate risks.

You will develop investigation plans, gather and analyze evidence, and produce detailed reports with recommended actions. Candidates should have 4–6 years of experience and a degree in CA, law, forensics, or an equivalent field.

Qualifications

• Experience in conducting ethics investigations.
• Strong analytical and problem-solving skills.
• Ability to maintain confidentiality and handle sensitive information.
• Exposure to HR, legal, and senior management collaboration.
• Proficiency with investigation tools and software.

Responsabilités

• Conduct Ethics Investigations: interview parties, review documents, gather evidence.
• Evaluate and analyze findings to assess severity and impact.
• Maintain confidentiality and adhere to privacy policies.
• Develop investigation plans with timelines and evidence strategies.
• Collaborate with HR, legal, and senior management to align processes.
• Prepare detailed investigation reports with findings and recommendations.

Connaissances

Analytical skills

Communication

Confidentiality

Problem-solving

Formation

Bachelor's degree in a related field

CA/Law/Forensics degree

Outils

Investigation tools

Description du poste

Experience: 4-6 Years

Qualification: CA/Law/Forensics/or Equivalent degree

About Us:

Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of

technology.

Position Summary:

The Manager is responsible for managing and overseeing all aspects of ethics investigations within the organization. This role requires strong analytical skills, and the ability to maintain confidentiality. The Manager works closely with the Ethics Investigation Leads and various stakeholders to ensure compliance with ethical standards and mitigate potential risks.

Key Responsibilities:

1. Conduct Ethics Investigations: Conduct thorough and unbiased investigations into alleged ethical violations, ensuring all relevant information is collected and analyzed. This includes interviewing relevant parties, reviewing documentation, and gathering evidence.

2. Evaluate and Analyze Findings: Analyze investigation findings to determine the severity and impact of ethical violations.

3. Maintain Confidentiality: Handle all investigations with the utmost confidentiality and discretion, ensuring that sensitive information is protected. Adhere to privacy policies and legal requirements when handling and sharing investigation findings.

4. Develop Investigation Plans: Develop comprehensive investigation plans, including timelines, interview schedules, and evidence collection strategies.

5. Collaborate with Stakeholders: Work closely with HR, legal, and senior management to ensure alignment of investigation processes and outcomes with organizational policies and objectives. Provide guidance and support to stakeholders throughout the investigation process.

6. Report and Document Findings: Prepare detailed investigation reports that clearly document the findings, analysis, and recommended actions.

Qualifications:

• Bachelor's degree in a related field (e.g., law, ethics, CA, MSW etc) required; advanced degree preferred.
• Proven experience in conducting ethics investigations, preferably in a leadership role.
• Strong knowledge of ethical principles, regulations, and industry best practices.
• Excellent analytical and problem‑solving skills, with the ability to collect, analyze, and interpret complex information.
• Demonstrated ability to identify, define and analyze problems, establish decision‑making parameters, assess risks and recommend solutions.
• Exceptional communication skills, both written and verbal, with the ability to present findings to diverse audiences.
• High level of integrity and ethical conduct, with the ability to maintain confidentiality and handle sensitive information.
• Strong interpersonal skills, with the ability to build relationships and collaborate effectively with stakeholders at all levels.
• Detail‑oriented with excellent organizational and time‑management skills.
• Proficient in using investigation tools and software.