Manager - Education Loan

Bajaj Finserv Limited; Chennai District; Sur place; INR 800 000 - 1 100 000; Plein temps

Résumé du poste

Bajaj Finserv Limited in Chennai is seeking a professional to build and grow the education-finance partner ecosystem across universities, overseas education consultants, domestic institutions, DSAs and referral partners.

You will onboard partners, develop business plans, manage key accounts, negotiate commercials, drive activation and training with sales and marketing teams, and provide structured MIS and governance.

Qualifications

• Graduate or postgraduate required.
• Education-finance exposure preferred.

Responsabilités

• Identify, onboard suitable education ecosystem partners.
• Create partner business plans covering sourcing, economics, campaigns and governance.
• Manage key accounts through reviews, issue resolution and opportunity tracking.
• Negotiate commercials within approved authority and coordinate approvals.
• Drive partner activation and training with sales and marketing teams.
• Track partner funnel, payouts, reconciliation and customer experience.
• Ensure partner conduct and data use comply with approved standards.
• Own assigned portfolio or work queue.
• Coach resources where assigned and manage day-to-day closure.
• Provide structured MIS and improvement inputs.

Connaissances

Key-account management

Commercial negotiation

Education ecosystem knowledge

Business planning

Stakeholder management

Excel / MIS / presentations

Integrity / confidentiality / control

Formation

Graduate or postgraduate

Description du poste

Job Purpose

Build and grow the education-finance partner ecosystem across universities, overseas education consultants, domestic institutions, DSAs and referral partners.

Duties and Responsibilities

• Identify, evaluate and onboard suitable education ecosystem partners.
• Create partner business plans covering sourcing, economics, campaigns and governance.
• Manage key accounts through reviews, issue resolution and opportunity tracking.
• Negotiate commercials within approved authority and coordinate approvals.
• Drive partner activation and training with sales and marketing teams.
• Track partner funnel, payouts, reconciliation and customer experience.
• Ensure partner conduct and data use comply with approved standards.
• Own assigned portfolio or work queue.
• Coach resources where assigned and manage day-to-day closure.
• Provide structured MIS and improvement inputs.

Key Decisions / Dimensions

• Make day-to-day decisions within approved policy, process, budget and delegated authority.
• Escalate policy deviations, material customer impact, fraud indicators, compliance concerns and unresolved cross-functional dependencies.
• Numeric sanction, commercial, hiring and budget authorities are to be defined in the approved delegation matrix.
• Key interactions: Internal Sales, Product, Credit/Underwriting, Risk, Operations, RCU/Fraud Control, Collections, Legal, Compliance, Finance, Technology, HR and COE, as relevant.
• External Students, co-applicants, universities, education consultants, DSAs, verification agencies, valuers, legal partners, technology/service partners and other approved vendors, as relevant.

Major Challenges

• Balancing growth, customer experience, turnaround time and portfolio quality.
• Managing incomplete or inconsistent customer, academic, financial and collateral information.
• Coordinating multiple stakeholders and technology/process dependencies across the loan lifecycle.
• Maintaining control discipline during policy, market and process changes.

Required Qualifications and Experience

Graduate or postgraduate. Relevant functional experience; education-finance exposure preferred.

Critical skills and knowledge

• Key-account management
• Commercial negotiation
• Education ecosystem knowledge
• Business planning
• Stakeholder management
• Excel / presentation / business MIS capability appropriate to the role
• High standards of integrity, customer confidentiality and control discipline