Area Manager - Education Loan

Bajaj Finserv Limited; Kolkata District; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Bajaj Finserv Limited is seeking a leader to build and grow the education-finance partner ecosystem across universities, overseas education consultants, domestic institutions, DSAs and referral partners.

Responsibilities include onboarding partners, creating business plans and managing key accounts, while negotiating terms and coordinating approvals with cross-functional teams. The role focuses on activation, training, governance and data integrity across the partner network.

Qualifications

• Graduate or postgraduate with demonstrated experience managing a team, geography, portfolio or complex lending workstream.

Responsibilities

• Identify, evaluate and onboard suitable education ecosystem partners.
• Create partner business plans covering sourcing, economics, campaigns and governance.
• Manage key accounts through reviews, issue resolution and opportunity tracking.
• Negotiate commercials within approved authority and coordinate approvals.
• Drive partner activation and training with sales and marketing teams.
• Track partner funnel, payouts, reconciliation and customer experience.
• Ensure partner conduct and data use comply with approved standards.
• Translate plans into execution priorities.
• Review team quality, productivity and controls.
• Resolve cross-functional bottlenecks.

Skills

Key-account management

Commercial negotiation

Education ecosystem knowledge

Business planning

Stakeholder management

Excel / presentation / MIS

Integrity and confidentiality

Education

Graduate or postgraduate degree

Job description

Job Summary

Build and grow the education-finance partner ecosystem across universities, overseas education consultants, domestic institutions, DSAs and referral partners.

Responsibilities

• Identify, evaluate and onboard suitable education ecosystem partners.
• Create partner business plans covering sourcing, economics, campaigns and governance.
• Manage key accounts through reviews, issue resolution and opportunity tracking.
• Negotiate commercials within approved authority and coordinate approvals.
• Drive partner activation and training with sales and marketing teams.
• Track partner funnel, payouts, reconciliation and customer experience.
• Ensure partner conduct and data use comply with approved standards.
• Translate plans into execution priorities.
• Review team quality, productivity and controls.
• Resolve cross-functional bottlenecks.

Key Decisions and Dimensions

• Make day-to-day decisions within approved policy, process, budget and delegated authority.
• Escalate policy deviations, material customer impact, fraud indicators, compliance concerns and unresolved cross-functional dependencies.
• Numeric sanction, commercial, hiring and budget authorities are to be defined in the approved delegation matrix.
• Key interactions Internal Sales, Product, Credit/Underwriting, Risk, Operations, RCU/Fraud Control, Collections, Legal, Compliance, Finance, Technology, HR and COE, as relevant.
• External Students, co-applicants, universities, education consultants, DSAs, verification agencies, valuers, legal partners, technology/service partners and other approved vendors, as relevant.

Major Challenges

• Balancing growth, customer experience, turnaround time and portfolio quality.
• Managing incomplete or inconsistent customer, academic, financial and collateral information.
• Coordinating multiple stakeholders and technology/process dependencies across the loan lifecycle.
• Maintaining control discipline during policy, market and process changes.

Required Qualifications and Experience

Graduate or postgraduate with demonstrated experience managing a team, geography, portfolio or complex lending workstream.

• Key-account management
• Commercial negotiation
• Education ecosystem knowledge
• Business planning
• Stakeholder management
• Excel / presentation / business MIS capability appropriate to the role
• High standards of integrity, customer confidentiality and control discipline