Deputy Area Manager - Education Loan

Bajaj Finserv Limited; Lucknow; On-site; INR 700,000 - 1,100,000; Full time

Job summary

Bajaj Finserv Limited in Lucknow is seeking to build and grow the education-finance partner ecosystem across universities, overseas education consultants, DSAs and referral partners. The role focuses on onboarding partners, creating business plans and managing key accounts to drive growth and governance.

The candidate should have graduate or postgraduate education with exposure to education-finance, strong negotiation and stakeholder management skills, and a solid capability in Excel and MIS

Qualifications

• Graduate or postgraduate with relevant functional experience; education-finance exposure preferred.
• Strong stakeholder management and negotiation skills.
• Experience with education ecosystem knowledge is advantageous.

Responsibilities

• Identify, evaluate and onboard suitable education ecosystem partners.
• Create partner business plans covering sourcing, economics, campaigns and governance.
• Manage key accounts through reviews, issue resolution and opportunity tracking.
• Negotiate commercials within approved authority and coordinate approvals.
• Drive partner activation and training with sales and marketing teams.
• Track partner funnel, payouts, reconciliation and customer experience.
• Ensure partner conduct and data use comply with approved standards.
• Own assigned portfolio or work queue.
• Coach resources where assigned and manage day-to-day closure.
• Provide structured MIS and improvement inputs.

Skills

Key-account management

Commercial negotiation

Education ecosystem knowledge

Business planning

Stakeholder management

Excel

Presentation / MIS

Integrity & confidentiality

Tools

Excel

Job description

Job Purpose

Build and grow the education-finance partner ecosystem across universities, overseas education consultants, domestic institutions, DSAs and referral partners.

Duties and Responsibilities

• Identify, evaluate and onboard suitable education ecosystem partners.
• Create partner business plans covering sourcing, economics, campaigns and governance.
• Manage key accounts through reviews, issue resolution and opportunity tracking.
• Negotiate commercials within approved authority and coordinate approvals.
• Drive partner activation and training with sales and marketing teams.
• Track partner funnel, payouts, reconciliation and customer experience.
• Ensure partner conduct and data use comply with approved standards.
• Own assigned portfolio or work queue.
• Coach resources where assigned and manage day-to-day closure.
• Provide structured MIS and improvement inputs.

Key Decisions / Dimensions

• Make day-to-day decisions within approved policy, process, budget and delegated authority.
• Escalate policy deviations, material customer impact, fraud indicators, compliance concerns and unresolved cross-functional dependencies.
• Numeric sanction, commercial, hiring and budget authorities are to be defined in the approved delegation matrix.
• Key interactions Internal Sales, Product, Credit/Underwriting, Risk, Operations, RCU/Fraud Control, Collections, Legal, Compliance, Finance, Technology, HR and COE, as relevant.
• External Students, co-applicants, universities, education consultants, DSAs, verification agencies, valuers, legal partners, technology/service partners and other approved vendors, as relevant.

Major Challenges

• Balancing growth, customer experience, turnaround time and portfolio quality.
• Managing incomplete or inconsistent customer, academic, financial and collateral information.
• Coordinating multiple stakeholders and technology/process dependencies across the loan lifecycle.

  Required Qualifications and Experience

  Graduate or postgraduate. Relevant functional experience; education-finance exposure preferred.

  Critical skills and knowledge

  • Key-account management
  • Commercial negotiation
  • Education ecosystem knowledge
  • Business planning
  • Stakeholder management
  • Excel / presentation / business MIS capability appropriate to the role
  • High standards of integrity, customer confidentiality and control discipline